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Frequently Asked Questions About Best Buy Gateway Brooklyn

How do I check product availability at the Gateway Brooklyn Best Buy?
How do I check my order status?
My local Gateway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gateway Brooklyn stores’ holiday hours?

Recent Reviews

4.2
(5544 reviews)
Anthony M
June 04, 2025
5 out of 5
Good place to buy
Philomena M
June 02, 2025
1 out of 5
Came in for a specific MacBook charger that showed in-stock online but I couldn't find in-store. As I walked up to the desk I could hear the Best Buy employee there trying to scam an elderly man into buying a $90 computer mouse by lying and saying no generic mouse could work with a MacBook. When it was my turn to be helped the employee said "is that all you're buying" and when I said yes he became disinterested (low commission?) then insisted that if it wasn't on the shelf it was out of stock and I'd have to order it and have it shipped. I asked if he'd check the inventory and he refused, saying they definitely didn't have it. I found another employee who immediately knew what I was looking for and grabbed it from a locked case behind the desk. Thirty seconds later I was checked out. So thanks to that guy but this is why I order all my electronics online unless it's an emergency.
Rafael C
May 29, 2025
5 out of 5
Calidad en los productos
You T
May 28, 2025
1 out of 5
Horrible customer service.

About Best Buy Gateway Brooklyn

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