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Best Buy Gateway Brooklyn
Services Offered
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Frequently Asked Questions About Best Buy Gateway Brooklyn
How do I check product availability at the Gateway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gateway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gateway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gateway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5544 reviews)
Anthony M
June 04, 2025
5 out of 5
Good place to buy
Philomena M
June 02, 2025
1 out of 5
Came in for a specific MacBook charger that showed in-stock online but I couldn't find in-store. As I walked up to the desk I could hear the Best Buy employee there trying to scam an elderly man into buying a $90 computer mouse by lying and saying no generic mouse could work with a MacBook. When it was my turn to be helped the employee said "is that all you're buying" and when I said yes he became disinterested (low commission?) then insisted that if it wasn't on the shelf it was out of stock and I'd have to order it and have it shipped. I asked if he'd check the inventory and he refused, saying they definitely didn't have it.
I found another employee who immediately knew what I was looking for and grabbed it from a locked case behind the desk. Thirty seconds later I was checked out. So thanks to that guy but this is why I order all my electronics online unless it's an emergency.
Rafael C
May 29, 2025
5 out of 5
Calidad en los productos
You T
May 28, 2025
1 out of 5
Horrible customer service.