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Best Buy Gateway Brooklyn
Services Offered
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Frequently Asked Questions About Best Buy Gateway Brooklyn
How do I check product availability at the Gateway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gateway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gateway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gateway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5428 reviews)
V K
November 18, 2024
1 out of 5
Please put some robots in there the humans are useless. The corporate office sounds like it's in India and the staff in the store tell you to call corporate to assist. YOU WOULD THINK THE Best Buy STORES WOULD HAVE A SPECIAL LINE FOR THE STORES TO ASSIST CUSTOMERS AND COMMUNICATING WITH "COPORATE" seemlessly THE MANAGERS WERE UNHELPFUL WITH SMILE. IM DONE WITH BEST BUY I RATHER GO TO PC Richard's...they take time with their customers.
Response from Best Buy
November 18, 2024
Hello.
Thank you for taking the time to provide this feedback. Being told incorrect information when trying to reach your local store is is far from the customer focused experience we aim to provide, and I can understand your feelings here. I would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
FEE D
November 16, 2024
5 out of 5
Great customer service with geeksquad
ABU T
November 15, 2024
5 out of 5
I love they're deal.
McLean B
November 14, 2024
5 out of 5
If you need a TV and entertainment set up, go directly to Ryan. We worked with him to navigate the latest tv landscape, what makers are on the rise, others falling off, and the coolest new technology. Tooke over an hour and half helping us pace back and forth, back and forth deciding. He was patient, not pushy, asked great questions and made the experience great... all the things want in a sales person. Thank you Ryan, and give this guy a raise!