Frequently Asked Questions About Best Buy Farmington
How do I check product availability at the Farmington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Farmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Farmington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Farmington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1503 reviews)
Jason U
August 22, 2025
4 out of 5
Pretty good most of the time for what I need. Only reason 4 star is sometimes things are out of stock at the A map location and end up having to go to the B best buy location.
Tyler S
August 15, 2025
5 out of 5
The staff here is friendly and helpful! I always come to this store cuz I can get in and out pretty quick and get that I want most of the time.
William S
August 13, 2025
1 out of 5
Went in to get my wife. A phone specifically told the man at the door that she needed to buy a new phone so we were going over to the phone area. She walked around and around and around and nobody offered to help. She then parked herself in front of the display phones and still no one bothered to help. The man at the door finally asked if we needed him to call someone from r help but at this point it was clear this store didn't want our money because paying attention to their own personal cell phones was more important.
Response from Best Buy
August 14, 2025
Hello,
Thank you for providing feedback on Google. Not having any associate contact you and assist you with a purchase is frustrating. Reach out on social media private links. When you are reaching out mention "Google Review #29096", provide details about your review.
Facebook (https://bby.me/f9zahu)
Twitter/X (https://bby.me/0ukfw4)
Instagram (https://bby.me/nz5up3)
Here to assist,
^ Jay
Boo J
August 12, 2025
1 out of 5
Need to go back to old customer service values where automated systems are not the only form of communication when calling the store.
There are simply not questions an automated system can answer.......
Response from Best Buy
August 13, 2025
Hello there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us and our phone lines. We would love to document your experience and help any way we can. Furthermore, we'd like the chance to follow up on this. To continue, please contact us on Facebook (https://bby.me/y541k5), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 28407.
Thanks,
^ Vanessa