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Best Buy Waxahachie
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Frequently Asked Questions About Best Buy Waxahachie
How do I check product availability at the Waxahachie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waxahachie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waxahachie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waxahachie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1632 reviews)
Christina B
November 18, 2024
5 out of 5
Great deal
k p
November 15, 2024
5 out of 5
The Geek Squad rocks, they fixed my crack phone in less than 5 minutes.
Justin G
November 07, 2024
5 out of 5
Great staff, the employees where very knowledgeable
Mark W
October 25, 2024
1 out of 5
If I could give no stars I would. I went in to purchase a laptop. I was approached by some guy named Shane. He kept running off because I wasn't important enough. When finally he discovers that what I'm looking for they didn't have but he tells me that he can have one shipped for me for free. So I am sent to some other girl because he didn't have time for me and then I get charged $10 shipping fee whenever I ask about it he tells me oh you were mistaken I was not I could have let it ship right into the store for nothing and not worried about it but I got charged $10 then when you try to speak to someone at their customer service number you're dealing with people that don't even live in the United States. Best buy you got the best of me one and only time I will not do any business with you again and I hope that people will read this and know that Shane is a liar and so is the rest of Best buy they want too much of your information what are you doing selling it
Response from Best Buy
October 25, 2024
Hi Mark,
Thank you for taking the time to share your experience. No customer should be treated this way, and I understand how frustrating it must have been to feel undervalued and be charged a shipping fee unexpectedly. I’d be more than happy to look into the shipping fee issue for you and work on a resolution.
Additionally, I would like to ensure your feedback is reported both at the store level and on a corporate level. Please connect with us by sending a private message on one of the following platforms: Facebook at facebook.com/BestBuy, Twitter/X at twitter.com/BestBuySupport, or Instagram at instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email, and mention that you're reaching out regarding your "Google Review" with conversation number 64353072 so we can quickly identify and assist you.
Thanks again for reaching out, and I look forward to helping you with this.
Best regards,
^Magee