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Services Offered
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Frequently Asked Questions About Best Buy Oshkosh
How do I check product availability at the Oshkosh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oshkosh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oshkosh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oshkosh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1706 reviews)
Ken Z
December 22, 2025
3 out of 5
Hard to find someone to help if you have questions and when you do find someone they know very little and have to search online.
Response from Best Buy
December 22, 2025
Good Evening, Ken,
We absolutely understand how you are feeling after not getting the help you needed when asking in store. We would love to learn more about your concerns and work to better assist you. Please feel free to contact our team by sending us a private message on social media.
- Facebook (https://bby.me/x86hgv)
- Twitter/X (https://bby.me/kkow1x)
- Instagram (https://bby.me/spt6mw)
Brick O
December 18, 2025
1 out of 5
Went in for gaming controller for my child, cashier in yellow with glasses, blonde hair, asked if I loved my son? I said yes of course. Then cashier proceeded to say, well then if you love him i would suggest the warranty. What kind of crap is that Bestbuy?
Maybe train your POS employees better!
Response from Best Buy
December 18, 2025
Hello.
Thank you for sharing your concerns with the warranty pitch by the employee at the Oshkosh, WI Best Buy. We can understand that the approach of the consultant in store can be difficult. They may have meant that controllers tend to wear down quickly over time, and it would be great to have the added protection so that if it stops working you can bring it into the store for a replacement and not worry about the cost of a new remote later. We would be glad to chat with you if you wanted to file a complaint on the interaction in store you can reach out with Review 90663 to any of our social media profiles below.
Facebook (https://bby.me/di4usa)
Twitter/X (https://bby.me/rxkhj2)
Instagram (https://bby.me/m85a9a)
Joan W
December 16, 2025
5 out of 5
Food and service excellent.
Publix S
December 14, 2025
1 out of 5
No cashiers? Ridiculous.