'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Oshkosh
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Oshkosh
How do I check product availability at the Oshkosh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oshkosh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oshkosh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oshkosh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1620 reviews)
Faith S
November 17, 2024
5 out of 5
I was there yesterday with my daughter and the associate named Logan was very knowledgeable and friendly. I asked for directions twice and both times he knew exactly where to find what I was looking for. I will definitely be returning when I am shopping for my son or my husband. Very satisfied with the customer service.
Dave H
October 30, 2024
1 out of 5
Just stop in to Best Buy intending to purchase a printer. Oshkosh WI, looked at printers expecting a rep to assist, 3 within shouting distance and no acknowledged can I help you. Was there 15 minutes and no assistance so now left the store will see what Staples or Walmart have to offer in answering questions. No wonder your stores are closing
Response from Best Buy
October 30, 2024
Hello,
Thank you for sharing your feedback with us. Finding the right printer for your needs can be tricky, so I understand not being able to get the assistance you needed, isn't a welcome experience. I'd like to have our corporate team look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and a reference to your "Google review case 64369658".
Sincerely,
^Melissa
Tim N
October 28, 2024
1 out of 5
Waited 15 minutes for help after asking for assistance, was told to wait. No one showed up for a couple basic questions. Bought $300 earbuds on Amazon instead. Surprised they are still in business. Signed a former fan. Oct 29, 2024, 5pm, Oshkosh.
Response from Best Buy
October 28, 2024
Hi Tim,
Thanks for sharing this review with us here. I'm concerned to hear that you didn't receive the assistance that you needed, and were told to wait for in our store, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this feedback is documented and addressed, and help with anything else you may need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64363919 so we can assist.
Thanks,
^Caleb
Justin W
October 23, 2024
1 out of 5
Bought a laptop, it worked one time and now it won't power on. I live out of town so I want to call Best Buy in Oshkosh first to see if they have a replacement in stock (I made the mistake of trusting what it says they have online too many times). You could spend an 8 hour day trying to get ahold of the actual store in Oshkosh if you have a problem but the store is unreachable by phone. Customer support told me this on the phone after 2 hours of trying right before she hung up on me when I asked to speak with a manager. I think this was the last straw, this recently happened with my sons gaming PC and Amazon had a new one to us the next day at no cost before we even sent the old one back. Wish I could give zero stars, good by best buy!
Response from Best Buy
October 24, 2024
Good Morning, Justin.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64346875" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey