I don't want anyone to lose their job, but why are there so many employees and no one to check me out? It wasn't just me either, there were people behind me.
After yelling "I'm going to take all your pokemon cards", I still no reaction from the two talking in front of the doors.
I got tired of waiting so I walked over to the closest employee (the one who looked 15), handed him what I picked out, said you took too long, and left.
Response from Best Buy
July 03, 2026
Hello, Ian,
We appreciate you taking time out of your day to share your feedback. Trying to get assistance with a purchase should be simple at Best Buy, so we can understand your frustration. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/q8HVxN), Twitter/X (https://bby.me/sJjX4t), or Instagram (https://bby.me/RHtOXL). Please reference Google Review, #182115.
I want to give a thank you to Allen at Geek Squad and the other gentlemen, I apologize I do not remember your name. You both assisted my grandmother today and really helped her out. I appreciate it a ton.