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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Oshkosh
How do I check product availability at the Oshkosh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oshkosh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oshkosh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oshkosh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1696 reviews)
Adam Q
December 02, 2025
5 out of 5
Supper helpful and found what I needed fast.
Michael H
December 01, 2025
1 out of 5
Absolute worst customer service there is. I will never shop at Best Buy again.
Response from Best Buy
December 01, 2025
Hello there, Michael!
Thank you for leaving a Google Review. We definitely understand the importance of receiving friendly and professional support in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #79219" for reference. You can find us here:
Twitter(X):
https://bby.me/mb939u
Facebook:
https://bby.me/qhhg90
Instagram:
https://bby.me/nruk81
Yuma S
November 24, 2025
4 out of 5
Very friendly and helpful staff. Saved me a lot of money with a better solution for my purchase needs.
Moses M
November 12, 2025
1 out of 5
Stopped in the Oshkosh store on Tuesday 11/11/2025 with the intention of purchasing 2025 13”IPAD for around 1250.00. When I went inside there was just a few customers looking around and I did notice 3 employees standing around on their cell phones just talking. I went over to the Apple display to verify what I had looked online ( I live 40 miles away) and to touch and feel it, also thought about the 15” MacBook laptop so I looked at that also. Couldn’t find anyone to help me after about 5 minutes so I walked over to an employee and showed him my phone with the IPAD and Laptop I wanted to purchase and asked if he these in stock. He looked at me and said quite rudely that he had a customer and someone else could help me. There was nobody around so I said guess I will go somewhere else which I drove to Costco another 20 miles and purchased the IPad for me, the laptop for my daughter and 2 extended warranty’s. Won’t be shopping at Best Buy in Oshkosh anymore. I’m also an BEST BUY CARDMEMBER.