How do I check product availability at the Oshkosh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oshkosh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oshkosh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oshkosh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1688 reviews)
Tori C
October 08, 2025
2 out of 5
Everything was empty like black Friday during the zombie apocalypse and nobody was really willing to help
Response from Best Buy
October 08, 2025
Hello, thank you for sharing your experience with us. Being able to go home with your new electronics is definitely important when you are shopping in store. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #53309".
Facebook (https://bby.me/mpismh)
Twitter/X (https://bby.me/wb7g1x)
Instagram (https://bby.me/dub23k)
Mary W
September 25, 2025
5 out of 5
We had a reservation and Nate assisted us right on time. He was so great! He explained what was wrong with my IPad so I could understand. He was so pleasant and polite. You should be happy to have him as your employee.
Mark P
September 22, 2025
2 out of 5
No one answers the phone except a barely English speaking person on a poor connection. You must do better with customer service.
Dallas D
September 19, 2025
5 out of 5
Staff was friendly, always my go to place for electronical devices.