Best Buy Wilson

The greeter at the door are a nice added addition. At this location I've never come across a rude person. For that, I say thank you!

I walked into Best Buy alone with 4 Best Buy workers standing in the entrance and they said NOTHING I stood there looking for the Geek Squad area with no help. I wait for assistance and the gentleman with Geek Squad was very helpful my Mother had a virus on her phone and he told me exactly what was needed. He even apologized for the 4 young men just standing there with Best Buy shirts on acknowledging NO ONE as they walked in. As I was walking out the gentleman at the door standing behind the small counter said, "Have a nice day!" I stopped and said thank you for acknowledging me because these gentlemen standing here said nothing to me, and he apologized. Best Buy train the men that I guess are greeters, or better yet watch the video for the entrance to see how they do or DON'T interact with your customers and you can see this for yourself. Hand claps Geek Squad and the gentleman at the exit door! Do better to the rest...

Customers beware, With the last yr I purchased car audio equipment on their website and warranty it was defective right out of the box returned it. Recently purchased a Pixel 9a with a warranty less than two weeks 9/17 ago I cracked screen. Purchasing off the web or in the store web site nor employees do not explain policies when buying you return it. Less two old phone got it a BB card no replacement repair they want to buy another phone and pay for broken phone. Sales lady don't explain that when purchased. Car audio equipment to replace it I had pay extra for replacement.

The best apple fritter I've ever had