Best Buy Blossom Hill

Good service

Update from my post shared 3 months ago: Just three months after my most recent repair, my craft ice maker once again clogged up and has stopped working. I contacted Best Buy only to find out that my extended warranty expired three months ago, and despite the recent repair, my ice maker is no longer covered under warranty. I was previously told by Best Buy agents that repaired parts are covered for one year. Apparently that is not the case. Save your money and shop elsewhere. ORIGINAL POST: I strongly discourage anyone from buy appliances from Best Buy. Four years ago I purchased a $4k LG refrigerator, among many other appliances during a kitchen remodel. Less than a year later, the refrigerator’s craft ice maker stopped working. Geek Squad ultimately replaced the ice maker. Since then I’ve experienced this same issue nearly a dozen times. Recently, the Geek Squad agents did not show up for a pre scheduled repair appointment that was made three weeks in advance. I was not given advanced notice of the canceled appointment, and instead was notified the morning of. I’ve asked to return the refrigerator, and I’ve even asked for a replacement or store credit to purchase a new fridge. Best Buy has refused all requests. Their only response has been, “We’re sorry for the inconvenience” and for me to continue scheduling service appointments. According to many of the Geek Squad technicians I’ve spoken with, LG is notorious for making poorly designed ice makers, and Best Buy absolutely refuses to work with its customers. Rather than standing by the products they sell, they push garbage units and shaft their customers. Costco will be my go to store for appliances going forward.

Walked in for some headphones, walked out with them and the Verizon guy saved me money in my cellular and WiFi bill. He ended up getting me a free iPhone and doing my data transfer from old phone to my new iPhone 17. Bill went down by atleast 100$. Very pleasant environment, employees are friendly. I would recommend a visit if you'd like a place that has knowledgeable workers and care about getting you right.

We bought a refrigerator from here because the price was good and they guaranteed that it would be available for delivery on Friday. Thursday night, they call and tell us that it won't be. As we were moving that day, and needed a fridge this was a huge problem. It wasn't even going to be for Saturday, because that was a weekend.... So they were trying to tell us Monday. Awful service. They don't care. And everyone we spoke acted like this was perfectly acceptable... to have 3 days with no place to store our food. There are better places to shop that might actually care about you getting what you order.