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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Chico
How do I check product availability at the Chico Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chico Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chico stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chico Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2445 reviews)
Bill V
July 10, 2025
5 out of 5
Recently at Best Buy and found the customer service great. Waited on by Julian who has a great personality, great product knowledge and knows the store inventory very well! Really a pleasure to have him help us!
Geo J
July 10, 2025
4 out of 5
purchased a new gaming PC 1st day had a problem with all the cooling fans working so I took it back into the store and talked with someone at the geek squad. absolutely no help and he made the remark why would I buy one of those anyway like it was junk and I was stupid made me regret buying the thing went home to wipe it clean for return and exchange but when I went back I asked for a manager and told her of my experience needless to say she wasn't pleased with whoever said to me what they said I didn't happen to catch Biff's name that day but she said it wouldn't be hard for her to figure out. then she asked me what I wanted to do order the same one or get a different one I took option number 2 and got a better PC at no cost best buy picked up the difference Thanks Biff but really thank you to the manager who restored my confidence in best buy note to tech guy Biff hey brainiac if I was computer savvy I would need your poor advice and bad attitude
B M
July 02, 2025
1 out of 5
I dont understand why people come here at all, any item here you can find online half the price and the customer service is terrible so save yourself from coming in.
Heather B
June 30, 2025
5 out of 5
I went in chico Best buy a young employee Joey was awesome an friendly an patient my son was having trouble with his gift card but Joey figured it out thanks ur awesome dude here is ur 5 stars