Frequently Asked Questions About Best Buy Wichita Falls
How do I check product availability at the Wichita Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wichita Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wichita Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wichita Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2031 reviews)
Knocks M
August 17, 2025
1 out of 5
As much h as the member of staff tried to help me Best Buy itself has some crazy policy that says in order to try something I have to buy it first and return it if it's not suitable. What kind if clown show does this company run?
Response from Best Buy
August 17, 2025
Hello there!
I can definitely understand the desire to try a product before purchasing, depending on the product. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #30866 in your message. You can find us here:
Facebook (https://bby.me/1zoiiz)
Twitter/X (https://bby.me/dnp31s)
Instagram (https://bby.me/w64q9c)
We hope to hear from you!
Sincerely,
^Ryan
Cyndie R
August 06, 2025
5 out of 5
I love this place for appliances and TV's
Jhon B
August 04, 2025
3 out of 5
Precios nada accesibke y altos en comparacion con otros Best Bzy. No hacen servicio de Installation en carros!
Response from Best Buy
August 04, 2025
Hello,
Thank you for providing your feedback on Google. Feeling like the prices are higher than expected is frustrating. We would like to hear about your shopping experience. Reach out on social media private links below. When you are reaching out mention "Google Review #24403", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/8bhvxn)
Twitter/X (https://bby.me/8656d7)
Instagram (https://bby.me/0ms2em)
Here to assist,
^ Jay
Joseph J
July 10, 2025
2 out of 5
Made my mother have a bad experience with employees
Response from Best Buy
July 15, 2025
Hi, Joseph,
Not having a good experience with an employee can really change how you feel about a retailer. We'd like to hear more, formally document this experience, and see if we can assist. Please send a private message on social media along with your name, phone number, and email. Please mention Google Review 14029 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan