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Best Buy McKinney
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy McKinney
How do I check product availability at the McKinney Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McKinney Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McKinney stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McKinney Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2301 reviews)
Ryan B
November 17, 2024
1 out of 5
I was in my work clothes so I didn’t look very “rich.” (I own a local Pest Control company) I didn’t get any help! I had to go ask and then the kid never came back. I was just trying to pick up a video game for my son in my way home. I ended up just leaving.
Response from Best Buy
November 18, 2024
Hello, Ryan.
Thank you for taking the time to share this review with us, although we hate to hear it is due to a negative in-store experience. We can understand your feelings here and would like to ensure your feedback is formally documented within our Corporate system for internal review.
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist.
Best,
^AllisonS
Jimmy W
November 16, 2024
1 out of 5
Purchased a washer and Dru from Central Expressway location delivery was on Saturday the delivery Team showed up with 2 washing machines no Dryer. They called the delivery team informed them of the Mistake that the salesman Paul Thompson made with my order nothing can be done today or tomorrow be sometime next week I called Best Buy no help so I go to the store to speak with Paul Thompson one excuse after another along with worthless apologies of his mistake this mishap probably would not have happened if he was more busy taking care of the customer instead of discussing his family as a customer I come to purchase not here about someone’s personal life the Store Manager is no Help needs to be Escorted out the store why have a title if you can’t help out the customer. I will not stop at this Location ever again . I had to go to Lowe’s to purchase a washer and Dryer that will be delivered on Sunday thanks to Lowe’s for there caring of there Customer said Since Best Buy messed up they will get my Purchase right out offered to deliver same day but explained it would be a late delivery so I ask them to deliver on Sunday. Best Buy can’t compete with the customer service LOWES provided to me. Not saying all Best Buts or Bad but central Expressway location AVOD .
Response from Best Buy
November 16, 2024
Hi, Jimmy,
Thank you for sharing your review with us. Having the wrong appliance show up and having to wait for a resolution is a situation that we understand would not be very welcome. We would like to review this at the Corporate level.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). To help us provide the fastest response, please include your full name, email, phone number, and "Google Review 64434181" in your message. Thanks!
Kind regards,
^April
Stephanie B
November 15, 2024
5 out of 5
Helpful employees, lots of product in stock and amazing pre-black Friday deals. My pickup orders were waiting for me with zero issues. Very happy with my new ipad.
Abdul H
November 12, 2024
5 out of 5
Great customer service