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Frequently Asked Questions About Best Buy McKinney

How do I check product availability at the McKinney Best Buy?
How do I check my order status?
My local McKinney Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy McKinney stores’ holiday hours?

Recent Reviews

4.1
(2581 reviews)
Ray P
April 18, 2026
3 out of 5
Good to go!
The R
April 14, 2026
4 out of 5
A decent Best Buy like almost any other you would enter.
Ashli
April 04, 2026
1 out of 5
Brought in a tv I had purchased one week prior because it was defective and they couldn’t do an exchange and price match the sales price I bought it at. Also, at the entrance when walking in there was a strong smell of pot then as I was leaving there was a group of people in the parking lot walking around soliciting for money as customers left the store. I would suggest to stay away from this location and honestly I will never step foot in a Best Buy again and will make my purchases elsewhere.
Response from Best Buy
April 06, 2026
Hello Ashli, We can see why you’d be upset having to deal with that offensive order amongst other things you had to endure. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #138694 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/JPz8tZ) • Twitter/X (https://bby.me/0PoTHD) • Instagram (https://bby.me/aGxTVw)
Micah D
April 01, 2026
5 out of 5
Love it!

About Best Buy McKinney

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