Frequently Asked Questions About Best Buy East Tucson
How do I check product availability at the East Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5146 reviews)
Thean
November 20, 2025
5 out of 5
I went in to exchange a TV for a different TV and Gordon who was working at customer service was extremely helpful and informative. I was very impressed with his customer service and how easy he made the whole experience.
James R
November 20, 2025
5 out of 5
Had a great experience there they are always ready to help
Loki J
November 19, 2025
4 out of 5
They used to have a lot more in-store stock but they're shifting to online sales. Looks kinda empty and sad but they've got some decent products at retail prices.
michelle c
November 18, 2025
1 out of 5
I just called to buy the new iphone and their phone system said they can’t help me with cell phones over the phone then hung up on me. Just lost a 1500$ sale because of it. Won’t be getting my business for other items as well.
Response from Best Buy
November 18, 2025
Michelle,
This is truly concerning and we appreciate you taking the time to share your phone experience. We'd be happy to look into this and document it on a corporate level. To do so please send a private message stating that you are responding to Google Review 71080 to one of our social media links listed below.
Facebook (https://bby.me/lue7w1)
Twitter/X (https://bby.me/jjyd1z)
Instagram (https://bby.me/9gmgxz)