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Best Buy East Tucson
Services Offered
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Frequently Asked Questions About Best Buy East Tucson
How do I check product availability at the East Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4972 reviews)
Brian F
January 19, 2025
1 out of 5
I attempted to exchange an item today 18 January 2025, with receipt. Item purchased as a gift just prior to Christmas. Due to missing the "holiday return extension to January 14" policy by 4 days, the Tucson E Broadway store would not work with me and the manager's suggestion was for me to purchase a store membership for $50 and that would enable them to exchange/return the item.
Not happy at all that I was offered to spend more money just to place me into a new 60day return window from purchase!
Buyers beware, this is exactly why retail stores are going out of business and no one wants to shop in store. Not going back.
Upper management of Best Buy, feel free to respond to this and we can discuss any possible of business moving forward.
Response from Best Buy
January 19, 2025
Hello, Brian.
I understand missing the return window by a few days and being denied a return would be frustrating. We would be more than happy to look into this for you and see what options may be available. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64707980.
Best,
^Allison
Joe N
January 14, 2025
5 out of 5
Friendly and professional service
Tim C
January 14, 2025
5 out of 5
Purchased a refurbished computer. Jake worked with me to coordinate what I wanted done, spent much time locating my geek squad account and membership which i lost during multiple moves, without asking Jake applied promotion deals. was engaging with follow up questions for service and timeliness. Without a doubt I could see Jake as a branch manager with his proficient knowledge of BBUY policies, admin procedures and front facing customer relations. Thanks Jake
Aunt P
January 12, 2025
5 out of 5
I bought a item that I was worried about returning and it was a walk in the park. They were so nice and helpful. I like the best buy on Broadway.