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Frequently Asked Questions About Best Buy East Tucson

How do I check product availability at the East Tucson Best Buy?
How do I check my order status?
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Tucson stores’ holiday hours?

Recent Reviews

4.1
(5118 reviews)
Susan S
September 26, 2025
2 out of 5
No help people just standing around looking busy I got asked for help once and they didn’t come back workers bad not recommending
Response from Best Buy
September 26, 2025
Hello Susan, Thanks for reaching out and providing your feedback. Not getting the assistance you need is definitely frustrating. This is not the kind of experience we want our customers to have. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/k6vq3d), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 48339. Kindest Regards.
Catharine G
September 25, 2025
1 out of 5
Customer Service without customer service. Enough said. They just stare at you and ignore you no acknowledgment no i, I’m sorry I’ll be right with you, It will just be a moment. . One person helping the other one on their phone in the chair. They just look at you and keep walking.. When you ask the store manager , you are told they are busy. You’re completely ignored. Terrible customer service.
Response from Best Buy
September 25, 2025
Good Evening, Catherine. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#47669" for reference. You can find us here: Twitter(X): https://bby.me/7ts1re Facebook: https://bby.me/d3yfp0 Instagram: https://bby.me/6citk4
Arron V
September 25, 2025
3 out of 5
Always associates trying to push financing on customers is so irritating
Response from Best Buy
September 25, 2025
Good Evening, Arron, We absolutely understand how you are feeling after your experience with the store associates felt pushy regarding financing offers. We would love to connect with you and review this situation in depth. Please feel free to send us a private message on social media, so we can help. - Facebook (https://bby.me/g8ppxh) - Twitter/X (https://bby.me/g84fog) - Instagram (https://bby.me/jtlsas)
Sandie G
September 25, 2025
5 out of 5
Nice people, quality in all areas is excellent

About Best Buy East Tucson

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