Best Buy Sugar Land

I would not go back there, my experience was not good and I would not visit back that Best Buy ever again not like

Mal servicio pedí un Apple Watch me hicieron dar vueltas a varias tiendas y el artículo nunca estaba mal servicio

I came in with my friends to the Apple section looking for an iPad. I was waiting for help when I tried to get an associate’s attention. I said “excuse me, sir” and he immediately replied, quite rudely, saying “they were there next,” referring to people behind where I was standing. I completely understand waiting my turn, but the attitude was unnecessary. Because of how dismissively rude he was, I started talking to my friend about how rude he’d been. To my surprise, he stopped helping the customer he was with, turned to me, and said something about how I didn’t even say hello and that he didn’t work in that area, then told me to go find someone else to help. At that point, I honestly didn’t even want to buy what I came for. I found a manager and explained what happened. The manager was incredibly kind, professional, and genuinely made up for the bad experience. He asked if there was anything he could do, and although I initially said no, I told him I needed an iPad. He personally helped me get everything I needed and turned the experience around. So, 3 stars, only because of how great the manager was. As for the associate, I’ll be praying for you, sir. And I mean that genuinely. I pray you have better days.

The staff here were really cool and helpful. They made it easy to find what I was looking for and were quick to help if I had any trouble finding an item. Great customer service!