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Best Buy Sugar Land
Services Offered
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Frequently Asked Questions About Best Buy Sugar Land
How do I check product availability at the Sugar Land Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sugar Land Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sugar Land stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sugar Land Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4033 reviews)
Jason C
May 09, 2025
5 out of 5
We have ordered some large items from here (appliances), which have always been delivered on time and installed correctly with no issues. We will definitely use this store again for future appliance purchases.
Quetta M
May 06, 2025
5 out of 5
Great customer service.
Susan K
April 26, 2025
5 out of 5
To Manager store Best Buy Sugar Land
I want to sincerely thank the three young men ( Eliud, Miguel and Sean , Squid)who delivered my TV. Your care, compassion, and professionalism truly stood out. It’s rare to see such respect and kindness in service. You handled everything with great attention, and I deeply appreciate your effort. Keep up the amazing work!
Also, I appreciated Store service where I pursed T.V. I do not his name seller and thanks manager store she was there!
Thanks you all caring. I have been customer for 30 years! Pray you all
God bless!!!
Cheryl M
April 19, 2025
5 out of 5
I depend on Best Buy for all my tech support. Even when products aren't available in-store, I can depend on the tech's ability to direct me where I can find what I need.