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Best Buy North Star
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy North Star
How do I check product availability at the North Star Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Star Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Star stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Star Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6260 reviews)
Ronald
February 23, 2025
5 out of 5
Highly recommended for anyone seeking quality electronics and a stress-free shopping experience!
Javier D
February 21, 2025
5 out of 5
Very organized store, clean and spacious. Only issue I had was I had to find the item I was looking for on my own.
yanira r
February 20, 2025
5 out of 5
Best customer service. Found the perfect work computer
Justin A
February 18, 2025
3 out of 5
Geek squad service is subpar. I have had several issues with a computer. I took in to get checked out several times and when it's completely dead now they want to send it off to get fixed. Once the techs get it at another location I have to reach out several times to find out the part that is broken is on back order with no tracking available at this time. they are even sure if the other issues even exist because they're are able to turn. On the computer I've asked several times if I can exchange the unit for another and constantly get the run around. Pretty discouraging when you pay for their best buy member services and warranty and they won't try to make things right.
Response from Best Buy
February 18, 2025
Hello, Justin,
It's frustrating to go without a computer longer than expected, so we understand your disappointment with the Geek Squad services you've recently experienced. If you need assistance, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64827302 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Regards,
^Meghan