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Best Buy North Star
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy North Star
How do I check product availability at the North Star Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Star Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Star stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Star Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6285 reviews)
Gerardo I
April 12, 2025
5 out of 5
Una atención de calidad
Eduardo O
April 07, 2025
1 out of 5
Terrible servicio! La persona que me atendió solo le faltó decir: No atiendo a Mexicanos. Fue en el área de iPads. Ya estaba ahí y solo compré por necesidad. A la hora de salir pedí una bolsa a la cajera (ya que me habían puesto mi compra en bolsa transparente) y ella preguntó si tenía el ticket de la compra que frente a ella acababa de realizar y los artículos estaban en la bols sellada por ellos. JAMÁS VUELVO A COMPRAR EN BEST BUY! Me hicieron sentir como si estuviera ahí para robar.
Response from Best Buy
April 07, 2025
Hola Eduardo,
Le agradezco que se haya tomado el tiempo de escribirnos en cuanto a su experiencia. Lo que has compartido aquí es bastante preocupante. Tratamos de enorgullecernos de garantizar que brindamos excelentes servicios al cliente. Me gustaría obtener más detalles para ver cómo puedo ser de ayuda.
Para poder ayudarle, por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con los detalles de lo que sucedió, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 65019219. Esperamos su mensaje.
Sinceramente,
^Deysha
Tanya M
April 02, 2025
5 out of 5
Always cordial
Judi P
March 30, 2025
4 out of 5
The food was good. The portions were very large but a lot of the plate was potatoes. If you don't have a big appetite, i would recommend that 2 people could share most of their plates. The space was open and brjght but a little on the cold (vibe, not temperature) side. The staff were very friendly and kept everything very clean.