How do I check product availability at the Plano Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Plano Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Plano stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Plano Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3910 reviews)
Jeffrey L
January 22, 2025
3 out of 5
They were very nice but they didn't have any xBoxes.
Sarfaraz
January 20, 2025
5 out of 5
Very Good experience
Mr M
January 20, 2025
5 out of 5
Alexis helped me with my online order issue which was delayed and helped me get the same product at the store.
Thank you Alexis.
MerkaWorld I
January 18, 2025
3 out of 5
Cada día tienen menos surtido y la atención es ligeramente mejor que la última vez que estuve ahi
Response from Best Buy
January 19, 2025
Hola Merka,
Le agradezco que se haya tomado el tiempo de escribirnos en cuanto a su experiencia durante su visita a una de nuestras tiendas. Intentamos de tener varias opciones de comprar para nuestros consumidores. Me gustaría obtener más detalles para ver cómo puedo ser de ayuda.
Para poder ayudarle, por favor envíeme todos los detalles a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www.facebook.com/bestbuy). Incluya su nombre completo, número de teléfono y dirección de correo electrónico. También añada Google Review Español 64705138. Estaremos encantados de responderle en cuanto a su situación.
Atentamente,
^Deysha