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Frequently Asked Questions About Best Buy South Austin

How do I check product availability at the South Austin Best Buy?
How do I check my order status?
My local South Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Austin stores’ holiday hours?

Recent Reviews

4.1
(3179 reviews)
Thomas N
June 03, 2026
1 out of 5
Terrible store. They wouldn't help me with my Best Buy warranty - just referred me to the website. Then I went to buy a snack and stood by the registers for 5 minutes and no one was even there. I just put it back and left. Can't wait till Austin gets microcenter...
Response from Best Buy
June 03, 2026
Hello, Thank you for your review. It can be frustrating when you don't get the experience you were hoping for. If you are in need of assistance or want to formally document your review, please reach out to our team on social media. Please include Google Review 160664 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Soph
May 29, 2026
5 out of 5
Jazz was absolutely AMAZING she helped me out along with Juan! I haven't been to a Best Buy in forever and these two made me want to come back and buy stuff just to talk to them! They helped me out & told me about some things going on in the store I wasn't aware of. They even had me thinking about signing up for a credit card which is crazy work 😂 Please give them the praise they deserve! (:
Kidsitivity
May 25, 2026
5 out of 5
Jazz met me at the door and directed me back to Mark in computers and he was Very good at finding the most reliable computer for our business. Now the owner of the company is likely to switch to Best Buy for all his computers For my personal home, I was in appliances in Belinda was very helpful. Best Buy has really Improved in customer service! At least at this location. Thank you!
Alec N
May 16, 2026
4 out of 5
It’s a Best Buy. The reason for four out of five stars is that I got surprised with a surcharge when I was trying to recycle a TV that broke. Maybe I just don’t understand what the charge is for, but it felt a little bit weird having to pay 30 bucks to not throw a TV in the trash and the associate had no idea what the fee was for.

About Best Buy South Austin

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