How do I check product availability at the Irving Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Irving stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Irving Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4123 reviews)
Marisela S
October 15, 2025
5 out of 5
I purchased a computer monitor yesterday the lady that helped me looked like she didn't really want to help me she gave me a monitor that was not the one I asked her for I felt rushed .so I took the monitor back today I was kind of sketchy to go back door to the customer service I received yesterday. We'll today I was helped by Anthony he is great he went above and beyond to help me. He has great customer service he is patient and very helpful. He is the only reason I gave a 5 star rating.
Alan M
October 15, 2025
4 out of 5
It is very good but I think other stores are bigger and have more stuff
Jose S
October 14, 2025
4 out of 5
Come visit best buy for electronics from cellphones to tablets laptop to smart TV and so much more
Shelia B
October 14, 2025
5 out of 5
The sale was quick and i was in and out in less than 30 minutes