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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2896 reviews)
Sokny C
December 10, 2024
1 out of 5
Need to improvethe Customer Service!
Response from Best Buy
December 11, 2024
Hello,
Thanks for sharing your feedback with us. I'm not sure what happened, but we'd love to learn more.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on what prompted your review. Please also refer to your "Google review case 64542656" in your message to us.
Sincerely,
^Melissa
Lisa W
December 07, 2024
3 out of 5
Too many people waiting to be helped by staff. I give up waiting and left with nothing.
Response from Best Buy
December 07, 2024
Hi, Lisa,
We appreciate you sharing your review with us. We understand not being able to get help quickly can be an unwelcome experience. We'd like to follow up and offer our assistance.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64527466" in your message. Thanks!
Regards,
^April
Rich M
November 30, 2024
1 out of 5
Thay have no clue what they have or never heard of what was being asked.
Response from Best Buy
December 01, 2024
Good Morning, Rich,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out. We would love to connect with you and make sure these concerns are formally documented. Please feel free to privately message our team on social media, so we can help. Be sure to include your Google review in your message: #64498481.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Etienne V
November 26, 2024
2 out of 5
Over priced under selection
Response from Best Buy
November 26, 2024
Hi Etienne,
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, though I understand it can be disappointing when you're not able to find what you're looking for in a store or something is more expensive than expected. If you'd like to share any additional feedback with us, or need any assistance, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64477073 so we can assist.
Thanks,
^Caleb