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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2943 reviews)
Erik A
March 30, 2025
3 out of 5
Nothing exceptional to report.
Noemi Z
March 28, 2025
1 out of 5
Poor customer service, waited about twenty minutes to get some assistance with finding a laptop. Was told by the welcoming employee I would have someone to help but it never came.
Left the store not being able to buy what I needed.
Response from Best Buy
March 29, 2025
Hello, Noemi,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving attentive customer service, particularly when considering the purchase of a laptop. At Best Buy, we strive to ensure all of our customers have a positive experience. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64980899" when reaching out via social media.
Thank you,
^Ruby
Brenda P
March 24, 2025
5 out of 5
Allen from the Geek Squad was extremely helpful and friendly!
Itz R
March 21, 2025
1 out of 5
This place is terrible with customer service ! They will greet you with how can I help you . Then refer you the dumbest help. Not what you need but the basics they know . Hard to get help & just seems very ghetto .
Response from Best Buy
March 21, 2025
Hi there!
Thank you for taking the time to share your review. I understand your concern with the level of service you received during your recent visit to one of our Best Buy stores. We truly value your choice to do business with us and are dedicated to providing excellent customer interactions.
So that we can formally document your feedback, please send us a private message or DM using the links below that include your full name, phone number, and email address. Be sure to mention your Google review 64954223.
Facebook facebook.com/BestBuy
Instagram instagram.com/bestbuy
Twitter/X twitter.com/BestBuySupport
Kind regards,
^Pre