Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3000 reviews)
Dennis S
August 05, 2025
2 out of 5
By far one of the understaffed Best Buy’s ever
I came in could not find a worker to simply ask where the meta ray bands are. Had to stand in checkout lane to then find out. The associates that ended up finally getting to me were nice and professional.
Response from Best Buy
August 05, 2025
Hello, Dennis,
I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please message us through our social media channels on Instagram (https://bby.me/1tn0km), X/Twitter (https://bby.me/kfa4bt) or Facebook (https://bby.me/ojwkck) with the details of your experience. Also add Google Review 24981. We look forward to hearing from you.
Sincerely,
^Deysha
Kynlee K
August 04, 2025
1 out of 5
I was there needing to buy a tv I went to the service table to get help to purchase a tv. I had asked one of the employees if they had someone to help me and he said Yeah I’ll go grab someone I waited about 15 minutes with no service so I went and asked someone else the said they would call someone over waited almost 15 more minutes without service. I was there for around 30 minutes with no service after asked two employees for help. Overall it was a terrible experience and won’t be returning!
Brian J
August 03, 2025
5 out of 5
Staff is helpful regarding purchase of electronics.