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Come see our new look
Explore our new shopping experience in Peoria
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Peoria
How do I check product availability at the Peoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Peoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Peoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Peoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2543 reviews)
Elisa K
July 14, 2026
1 out of 5
East Peoria/Peoria store does not honor the prices listed on their sales tags. I went to purchase two items on July 12th and at checkout the price was $20 higher than the amount on the sales tags. It is not a customer's fault the store didn't update the prices. And this store isn't a busy location by any means, more employees than customers in there. I requested a manager anfmd the store 'advisor' refused. Amazon got my business.
Response from Best Buy
July 14, 2026
Hello,
Thanks for taking the time to share this with us. We understand when making a purchase, finding that the item rings up for a higher price than expected, isn't ideal.
As long as the product indicated on the tag is the one being purchased, this typically should be honored, but we'd like to review it further with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/1bdCfG), Twitter/X (https://bby.me/XCfYhi), or Instagram (https://bby.me/CRGqEQ), and mention your "Google review #187378" in your message.
Grace M
July 09, 2026
1 out of 5
Workers treated me like I was stealing instead of as a customer. When I had just picked up an order the previous day.
Response from Best Buy
July 09, 2026
Hello,
Having that kind of shopping experience is upsetting. Allow us to hear more about the experience. Please mention review # 185221 when connecting with us on a private social media link.
Facebook (https://bby.me/afFjze)
Twitter/X (https://bby.me/bH4NSf)
Instagram (https://bby.me/2leEsG)
Chris T
July 03, 2026
4 out of 5
Great experience here; well laid out, stocked, and bin-tagged. Sales was on the floor and engaging the guests; very knowledgeable, familiar with the store layout, and upsetting. Nice!!!
Richard D
June 30, 2026
5 out of 5
Had what I wanted.