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Best Buy Iowa City
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Iowa City
How do I check product availability at the Iowa City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Iowa City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Iowa City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Iowa City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1764 reviews)
Glen J
February 21, 2025
1 out of 5
I have been trying, very hard and for 45 minutes, to buy a soundboard her. I am looking at 4 reps at the center station, and 2 in video. I even know what I want. I literally can't give anyone my money.
Response from Best Buy
February 21, 2025
Hello, Glen,
Thank you for sharing your concerns with attempting to purchase a soundboard in our store. I can understand that not having the support you were looking for in store can be difficult. We would be glad to assist you with ordering the soundboard for pickup or shipping if you would like to reach out to us on any of our Social Media Profiles below with Review 64839633 in a Private or Direct message with your full name, email, and phone number for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Kristen M
February 20, 2025
1 out of 5
Every single time we go into Best Buy in Coralville NO ONE comes to help. You stand there forever and no one asks if you need help. This best buy is by far one of the worst places to go to. Basically, if you don't walk in all fancy/dressed up, they don't acknowledge you whatsoever!
Michele L
February 14, 2025
1 out of 5
Samsung and Best Buy should be ashamed of how they’ve treated my parents. They’ve been loyal customers for decades, purchasing TVs, computers, electronics, cameras, and appliances from both companies. So when they needed a new washer and dryer, they trusted Samsung and bought a brand-new set from Best Buy.
That was a huge mistake.
Three months after the purchase of Samsung 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam &
Super Speed Wash- Platinum Model:WF45B6300AP Serial#01HE57AX804 87K, the glass on the washer door shattered. Samsung sent a repair technician, but even technicians said that repairs would far exceed the cost of a new machine and even with repairs, they were sure tiny pieces of glass could still shake loos and get into their clothing. This is not just frustrating—it’s dangerous. My dad takes blood thinners, and a hidden shard of glass in his laundry could cause serious harm. This is not just an inconvenience but a serious safety issue.
Instead of standing behind their product and replacing the dryer, both Best Buy and Samsung refuse to help. They expect my parents to prepay for another repair—on a brand-new appliance that remains unsafe. Meanwhile, my parents, both 72 years old, have been forced to find accommodations for their laundry for months because they can’t safely use the washer they paid for.
This is unacceptable. Samsung and Best Buy need to step up and make this right. They have no issue treating longstanding loyal customers like this, while a simple replacement would be no issue for either company.
Response from Best Buy
February 14, 2025
Hello, Michele,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64813298 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Zak L
February 10, 2025
5 out of 5
I always check online for the thing I need before I go. So, I've never had a problem. It's not microcenter, but it's what we got.