I love this place, everything i have a problem or need help finding something they are there by the way I bought most devices from here and they seem to be real well, and for that I highly recommend people to come here for their electronic questions, answers, and items much love to all the employees there
Dads phone stopped charging. Went in thinking someone could check . Well they said 1/2 hour and we waited...and waited....then they said another 1/ hr. And will not be going back to get any thing fixed...ever
Response from Best Buy
July 15, 2025
Hey there.
Thank you for your review, Terrance. We are saddened to hear that you had a negative experience with us. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/nt5a8d)
- Twitter/X (https://bby.me/ei92po)
- Instagram (https://bby.me/nlf5z2)
When reaching out, please mention it is regarding your Google Review 14953.
Kindest Regards,
^ Vanessa
Went to go look at a TV. Plenty of staff and I was ignored the whole time even when I was looking for someone to help me.
Response from Best Buy
July 15, 2025
Hello,
Thank you for the review. Shopping for a new TV is supposed to be a fun experience. I can understand your disappointment with not receiving help with your purchase. This is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/3b10bx), Twitter/X (https://bby.me/kphu6o), or Instagram (https://bby.me/bb2s8w). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 14433.
Regards,
^ Kristy
David in the TV section was exceptional. Very helpful and nice. He made the trip to the store worth it.