Jussara F
January 24, 2025
Uma loja completa para quem procura eletrônicos. Ótimos preços e variedade.
Don’t get scammed into a membership. I should have been more vigilant…but I bought a new computer and was told I could protect it for a $180 for two years. So like the old person I am…I assumed it was for the specific computer. Instead it was for some kind of membership that renews annually for the same amount. So to get your computer covered for two years is actually $360 (because your membership needs to be valid). Anyways…cancelled membership. Thinking about returning the computer. Not going back to Best Buy again.
Response from Best Buy
January 21, 2025
Hello, Brian,
Thank you for your feedback on Google my Business. Feeling like you were misled regarding Best Buy Membership is frustrating. I have provided a link below regarding the membership benefits. We would like to hear about your store experience, here at the corporate office.
https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Feel free to reach out through social media with the links below. Please mention "Google Review 64714362" when you are reaching out. Provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Going to Best buy, in person, felt weird. Who is STILL shopping there?!!! Me?!?! I guess. I ended up ordering what I needed from Amazon on the way out. The guy who worked there was confused. We were all confused. Love ya Best Buy.
Response from Best Buy
January 17, 2025
Hello, Hannah,
Thank you for providing feedback Google my Business. Having a confused associate help you is frustrating. We would like to hear about your store experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out mention "Google Review 64692695", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Janelle S
January 15, 2025
Great experience! Had to recycle phones. Dump in the bin & go!!