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Frequently Asked Questions About Best Buy First Main
How do I check product availability at the First Main Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local First Main Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy First Main stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the First Main Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4826 reviews)
Jeff B
September 03, 2025
1 out of 5
Man. Today will be the last day I stepped into this specific best buy. Today I went in for a wireless keyboard. They dnt cole.cheap so had intended on getting a top end one. But as with every other visit I get ignored even pushed away from looking at products by someone helping someone else. Leaves me feeling like not only do I not deserve their service but im.not even able to shop in store. The last trip I made a few weeks ago was for a TV for my ps5 went wandered around the TV area for a solid 20 min picked out two TV had to go to the phone department to get help and of course told to wait and help never came. My experience before that I got an open box controller with insane amounts of stick drift. The trip before that I got a set of astro headphones that literally broke the same day the mic came off. I even tried to buy a new headphone that same day of better quality (since the employee himself told me.their products are going down hill) couldn't get help that day either so ended up at Walmart (pretty sad when ur happier at Walmart then best buy) so again have to say will never walk back into this best buy. Ill.drive to Denver micro center before I put myself through that kind of treatment. I'm a paying customer and I dnt expect a red carpet rolled out but it's super sad when the only person that might speak to u on ur visit is the security at the door saying bye. I hope people read this and stop going as well we need to stop supporting these places if they treat us this way let's go support our mom and pops sure they dnt meet some prices but u get to keep ur dignity as u shop
Response from Best Buy
September 03, 2025
Good Afternoon, Jeff.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience when looking to purchase a keyboard. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #38943" for reference. You can find us here:
Twitter(X):
https://bby.me/hqhlut
Facebook:
https://bby.me/yus5el
Instagram:
https://bby.me/ky5pa5
Respectfully,
^Ryan
Don O
August 31, 2025
4 out of 5
Good selection of networking devices. Staff was helpful and store was clean.
Iris B
August 29, 2025
5 out of 5
One of my favorite places to shop 📸
Nathan “
August 26, 2025
4 out of 5
A very nice and clean Best Buy. My only complaint is the same with all Best Buy stores in 2025: almost no one works there. I had to go to the one person working registers to ask for help at the headphones area. He did call for someone, and it took about 5 minutes for them to show up and they were helpful, but it shouldn't be that hard to get someone to help you. The store looked to have about 5 employees total.