Frequently Asked Questions About Best Buy Sharpstown
How do I check product availability at the Sharpstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sharpstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sharpstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sharpstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3552 reviews)
gladys d
October 21, 2025
4 out of 5
Amazing staff, n better manager!
Love this place
Israel S
October 19, 2025
5 out of 5
Boring. They don’t have review models that can be recorded and reviewed it sucks. You must buy the electronic/s you want and then return them. 🤷♂️
I tried contacting corporate…corporate was hard to find…couldn’t find a direct line or email to them…the managers there were scared to contact corporate for me, well that’s what I believe. Both of the managers there said we can’t let you record in the store without direct corporate approval.
The actually said ‘“corporate has to tell us…corporate has to email us…or something along those lines’”.
They seemed ‘chill’” though for the most part lol
Been coming to this Best Buy since I was 5 years old. I arrived to Houston when I was 5.
Rasputín R
October 14, 2025
5 out of 5
Lo más actualizado en electrónicos. Audio, sonido, video y todo lo que se refiere a electrónicos. BEST BUY todo en solo lugar.
The W
October 14, 2025
5 out of 5
I bought 75" tv from them,found it with crack screen once I unpacked it at home.Thanks them for replacement with any hassle.