Best Buy Sharpstown

Recommended location

Es ok

Be very careful when shopping at these stores. My wife bought me an glases Ray-Ban/Meta ($496.85USD) watch there to give to me on my birthday. Twenty days later, I received it (as a gift). I checked customer complaints about this product on Google, and without opening it, I went back to return it. They told me they couldn't accept it because I only had 14 days for returns, something they never told her (but it was on the receipt, in tiny print: it said so!). How outrageous! Less than a month later, and they wouldn't take responsibility! I asked for a supervisor to ask for help and review the case. They treated me rudely. I think they lacked emotional intelligence and customer service skills. I'm sharing this so we always ask about the return window and, above all, read the fine print. $496.85 dollars lost 😊🤦🏻‍♂️🤦🏻‍♂️

Really bad signs to direct you where to go purchase. It directs you to the customer service area, where you have lines for "store pick-ups" or "customer service ". So where is the checkout line? Apperently I must be an idiot since I was told it was obvious and have to wait in the "store pickup" line. I didnt come here to be confused and belittled.