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Geek Squad services available at a nearby store.
Use the appointment scheduler to get to the right location for you
Best Buy Sharpstown
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Sharpstown
How do I check product availability at the Sharpstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sharpstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sharpstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sharpstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3654 reviews)
Keila T
April 20, 2026
5 out of 5
I had an amazing experience at Best Buy thanks to Esteban and Kevin. From the moment we walked in, they provided outstanding customer service and made sure my mom and I felt taken care of every step of the way.
They were both patient, knowledgeable, and genuinely kind, answering all of our questions and helping us find exactly what we needed without making us feel rushed or pressured. It’s rare to come across employees who go above and beyond like they did.
What really stood out was how they helped us at the end of our visit—they personally assisted in loading our 70-inch TV into the truck and made sure everything was secure. They didn’t rush us out either; they took the time to make sure we felt comfortable, confident, and fully taken care of before we left the store.
Because of Esteban and Kevin, our visit was smooth, stress-free, and actually enjoyable. Best Buy is lucky to have them on their team!
Throne M
April 19, 2026
5 out of 5
There is good consumer service, with really nice staff!
Guadalupe G
April 11, 2026
5 out of 5
Alot of bargains
Lieny R
April 08, 2026
5 out of 5
Me encanta