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Frequently Asked Questions About Best Buy Willowbrook

How do I check product availability at the Willowbrook Best Buy?
How do I check my order status?
My local Willowbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Willowbrook stores’ holiday hours?

Recent Reviews

4.2
(4971 reviews)
Catherine H
July 29, 2025
1 out of 5
My husband went in to dispute a charge on a credit card charge that he didn't give permission to use. The 2 girls at register could not help him and then one started to ignore him. They asked if he wanted to talk to a manager, he said yes. The one came back and said both managers are busy and cant help you so go call this number to see if they can help. That is a very poor way to run your store if managers are not willing to even talk to people. Or these 2 girls that didn't know anything or the one that started to ignore him. Best Buy do BETTER!! ALSO, dont run cards with a charge if the person is not giving you the authorization!! That is Fraudulent!!
Logan P
July 28, 2025
5 out of 5
I took my computer in to have a cracked screen replaced. They serviced my computer and even helped me get a manufacturer warranty in place before I paid for the repair so it would be more cost effective for me.
Melissa B
July 25, 2025
5 out of 5
Kind, accommodating and helpful! Need to find the receipt so we can praise the kind lady who applied professionalism and patience while navigating our complex purchase!
John L
July 21, 2025
5 out of 5
Very professional and helpful....

About Best Buy Willowbrook

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