Frequently Asked Questions About Best Buy Willowbrook
How do I check product availability at the Willowbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Willowbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Willowbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Willowbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4801 reviews)
Sage N
November 11, 2024
5 out of 5
Iris
Angel S
November 05, 2024
5 out of 5
Les di 5 estrellas por ser muy buenos para robar y echarse la culpa uno con otro ordenamos un celular para mi hijo y me mandaron una caja con un protector para celular y no me resolvieron nada ni me devolvieron el dinero , hasta la basura de un jugo venía😡
Jake L
November 02, 2024
5 out of 5
Employees really know what they're doing and are always helpful. Cheers!
Alice
October 25, 2024
5 out of 5
I usually don’t write reviews but I had to today because of the awesome deal via Ditchit app for this store. I got a 65-inch tv today and Best Buy went above and beyond to provide me the best customer service I’ve had in my entire life at Best Buy. I’ll continue to bring my business for tech needs solely at the Glendale location off the strength of the customer service I received from this store. Thanks!