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Best Buy Willowbrook
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Willowbrook
How do I check product availability at the Willowbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Willowbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Willowbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Willowbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4874 reviews)
C S
February 02, 2025
2 out of 5
Electronics Stores are about Pointless. It feels like they are going out of business any time I go into a Best Buy! This doesn’t reflect the service of the store and staff. It’s the Corporate Direction and Feel within the store.
Response from Best Buy
February 02, 2025
Hello there!
Thank you for taking the time to reach out on Google with a review. We're dedicated to offering friendly, expert assistance in-store, ensuring you feel confident while shopping and valuing your time. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64769147 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Respectfully,
^Ryan
Faizal K
January 26, 2025
5 out of 5
Best Buy Willowbrook offers an excellent collection of electronic gadgets and home appliances, catering to all needs. The store participates in tax-free shopping for international travelers, making it a convenient and budget-friendly option. Highly recommended!
C J
January 22, 2025
5 out of 5
This store has one of the best mobile install guys around. Andres exceeded my expectations installing my 4 channel dash cam. Such a clean install. He even helped set it up. He also did a great job tuning my 4 channel amp and powered sub. It sounds 100x better than before. The people who I had install it were lazy and did a terrible job tuning my system after they installed it. Thanks Andres for going above and beyond for your customers.
Abdul S
January 16, 2025
1 out of 5
ThIs location is so bad customer service i have am regular customer but this location is so bad i saw 5 7 , employees no body will to help. Even i ask them, and they keep pointing somewhere over the. That was such a bad experience i waited 30 min, and none of the employees will work like if they dont get their salary
Response from Best Buy
January 17, 2025
Hi, Abdul,
Thank you for taking the time to leave this review here for us, although we hate to hear you had a hard time reaching support while shopping in-store. We would like to get some more details from you and ensure your feedback is formally documented within our Corporate system.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64690047. We look forward to hearing from you!
Regards,
^Katie