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Frequently Asked Questions About Best Buy Willowbrook

How do I check product availability at the Willowbrook Best Buy?
How do I check my order status?
My local Willowbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Willowbrook stores’ holiday hours?

Recent Reviews

4.2
(5021 reviews)
Diana
October 28, 2025
5 out of 5
I ordered a dashcam and came to get it installed here. The price to get it done beats anywhere else. Eliceo was great, he was patient and professional. He was knowledgeable and was able to find a hardwire kit that worked universally with the dashcam I brought in. Everything was installed perfectly and so far so good; I’ve had no issues.
Ryan D
October 25, 2025
5 out of 5
Quyen was beyond helpful finding a TV. He was very knowledgeable about the products that they had in the store, and he was able to help me pick out the perfect TV for my home. I do not find a common for people to be as helpful, knowledgeable, and genuine. We provide great customer service like Quyen.
Passixc
October 23, 2025
5 out of 5
Great experience! Picked up my order and got excellent service from the workers. Everyone was friendly and helpful — highly recommend!
Gabrielle C
October 22, 2025
5 out of 5
Absolutely the greatest customer service dynamic I ever experienced. I was greeted by Kymberly and Elton. Kymberly beat Elton to it by asking what brings me in. I told her, was very quick in offering her help instead of directing me to another. Gave great information, while multitasking. Elton continued to greet and helped direct the incoming customer to their items. Which I noticed made a big difference in the customer search as he alerted the staff seamlessly . They both made shopping at this location very easy and enjoyable.

About Best Buy Willowbrook

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