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Frequently Asked Questions About Best Buy Willowbrook

How do I check product availability at the Willowbrook Best Buy?
How do I check my order status?
My local Willowbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Willowbrook stores’ holiday hours?

Recent Reviews

4.2
(5013 reviews)
Adam F
October 06, 2025
1 out of 5
Why do these stores insist on blasting loud obnoxious music throughout the building? You can't even have a conversation with someone let alone try to buy something. Turn it down or off. It's a place of business, not a nightclub.
Response from Best Buy
October 06, 2025
Hey, Adam. Thanks for your feedback. We can understand wanting to shop in a comfortable environment. If you would like to share anything else about your trip, please reach out to us on social media. Make sure to include your Google review #52487. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Roland P
September 30, 2025
1 out of 5
I was looking for two devices that the website said they carried. Neither one was available.
Response from Best Buy
September 30, 2025
Hello, thank you for sharing your experience with us here. Not being able to find what you are looking for in the moment can be frustrating. Can you please reach out to us on Facebook (https://bby.me/bfi9v8), Twitter/X (https://bby.me/7mjel8), or Instagram (https://bby.me/vg4h65) with more information about your experience? Please begin your message with "This is regarding my Google Review #50244".
An'Tneal H
September 28, 2025
5 out of 5
I had a great experience today! The employee Kia who helped me with the fit bit was incredibly helpful and friendly. She made the process easy and answered all my questions. Excellent service thank you again.
Cody E
September 19, 2025
5 out of 5
Fantastic experience with their professional home theater design. We purchased a full 5.1 system from Jake, including the AVR, and service went above and beyond. Can’t recommend this location enough. Make sure you ask for Jake Shields-Wells.

About Best Buy Willowbrook

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