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Best Buy Greenspoint
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Frequently Asked Questions About Best Buy Greenspoint
How do I check product availability at the Greenspoint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenspoint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenspoint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenspoint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3965 reviews)
Brendon R
November 17, 2024
5 out of 5
Nice & helpful Staff 👍🏾👍🏾👍🏾
Sheila W
November 16, 2024
5 out of 5
Went to purchase a TV let myself get talked into one of those buy now pay later avenues (I clearly had the money). I will dodge those businesses like the plague I paid off it off before I went too far in giving a thousand extra dollars for the tv.
Ana M
November 12, 2024
5 out of 5
Me encanta esta tienda , la atención del personal 10 de 10
Gerson S
November 11, 2024
1 out of 5
Walked around and looked for help to get some earbuds our from behind the glass. Waiter around 30 minutes and no one seemed even particularly interested in helping.
Response from Best Buy
November 11, 2024
Hello, Gerson,
Thanks for your review. It sounds like you visited your local store with a specific item in mind, so this should have been a simple transaction. Considering you were not offered assistance while waiting to have the case unlocked, I understand why you’d want to voice your concerns. Our team, which is based out of our Corporate Campus, would like to formally document your feedback, as well as offer any additional assistance you may need.
Feel free to reach out via social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64412848.
Sincerely,
^Sarah