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Geek Squad services available at a nearby store.
Use the appointment scheduler to get to the right location for you.
Best Buy Greenspoint
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Frequently Asked Questions About Best Buy Greenspoint
How do I check product availability at the Greenspoint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenspoint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenspoint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenspoint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4097 reviews)
Jose B
September 26, 2025
5 out of 5
Muy amable el personal
Virginia C
September 24, 2025
5 out of 5
Love this place
jami c
September 22, 2025
2 out of 5
I love coming her I always get my computers and TV from this picticular place. I love getting my friends and family to come here I hardly have any bad experience and I met some amazing long term pals here. However I have encountered hardship the other week. I was so excited I found a laptop that has everything I wanted and needed. I told the sellsman I'm a little tight on money but w tax let's see what it was he looked it up and said around 270ish ok deal it's a laptop I wanted and it's black.perfect. I go home open it and it's a different color,I bring it back a day or 2 and I was told by same guy, oops it has gone up. It was over 300$ the best manager can do is 299$ I get it but here I was set to pay 270ish for something I was looking forward so bad. Money isn't easy to come by so I was extremely upset. So my suggestion is make stressful sure u tell them what u want and make sure u have right one before u leave
Response from Best Buy
September 22, 2025
Good Morning, Jami,
We absolutely understand how you are feeling after being excited to purchase a new laptop, only to have an issue with receiving a different model than expected. We would be happy to look further into this situation with you, as we work to assist you. Please feel free to send our team a private message on social media with your Google review case ID in it, so we can help: #46269.
- Facebook (https://bby.me/b5rphu)
- Twitter/X (https://bby.me/yumf0d)
- Instagram (https://bby.me/2ptycs)
Elena B
September 20, 2025
1 out of 5
Geek Squad service is honestly terrible.
Search on Reddit — you’ll see many people waited over 100 days to get their devices back.
No customer should have to wait that long, let alone receive their PC in worse condition.
I highly recommend using uBreakiFix or Asurion instead — they have much faster turnaround times and treat customers with more respect.
Response from Best Buy
September 20, 2025
Good Morning, Elena.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#45608" for reference. You can find us here:
Twitter(X):
https://bby.me/6xaim2
Facebook:
https://bby.me/s78ll9
Instagram:
https://bby.me/eauwn5