Frequently Asked Questions About Best Buy Greenspoint
How do I check product availability at the Greenspoint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenspoint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenspoint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenspoint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4136 reviews)
Chris B
December 22, 2025
4 out of 5
On this day, plenty of staff in the store.the online shopping pick up line was a little slow, until a.young man coming on duty pulled me to the side and helped me.
Ki K
December 19, 2025
2 out of 5
Customer service was good but curbside pickup was a nightmare. Only 4 lanes and 3 had Noone in their vehicles. Just parked there. I barely found that 1 parking for my pickup.
Response from Best Buy
December 19, 2025
Hello, thank you for sharing your experience with us here. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #91431".
Facebook (https://bby.me/aa3cow)
Twitter/X (https://bby.me/khd00z)
Instagram (https://bby.me/0y107m)
Carlos D
December 17, 2025
1 out of 5
Come here if you have time to waste. Employees are always "with other customers", who are apparently ghosts because I was not able to see them. It's like they're doing you a favor by assisting you.
Response from Best Buy
December 17, 2025
Hi, Carlos,
Thank you for leaving a review. This is far from the experience we want our customers to have when seeking out assistance in store.
Please send us a private message on social media if you require support. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/tz3ca7), Twitter/X (https://bby.me/zhak3q), or Instagram (https://bby.me/5xgr9p).
Please mention the phrase “Google review #89805" when reaching out.