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Best Buy Bunker Hill Rd
Services Offered
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Frequently Asked Questions About Best Buy Bunker Hill Rd
How do I check product availability at the Bunker Hill Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bunker Hill Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bunker Hill Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bunker Hill Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4652 reviews)
Jacob H
March 30, 2025
3 out of 5
Like the store very clean and maintained. Just a lot of pushy sales folks.
Anne
March 29, 2025
5 out of 5
Shakur was very knowledgeable and helpful with us exploring our options with the Canon cameras. He helped us pick the camera and lense that would be the best fit for us. He was very patient answering all of my questions! I am so happy that he was there to help us!
Thomas P
March 26, 2025
1 out of 5
Joke of a store. Cancelled my order TWO MONTHS after I placed it after constantly being reassured it would come in. Called support and he legit told me that employees have been taking customers orders for themselves and canceling them but there was nothing they could do about it. I wonder which employee at the Bunker Hill location is the thief? Management should really consider changing their practices and keeping an eye on who they hire. It's not ok to run a business this way and hurt the customers like this. I now have two very disappointed children and the product is now out of stock everywhere so there is no chance of being able to get it. This was after staying up till midnight to get it on release date. This store and brand need shutting down and management at this location should be fired if they are allowing employees to steal customer orders. And again, it wasn't me that said that, IT WAS THEIR OWN CUSTOMER SUPPORT LINE !!!
Response from Best Buy
March 26, 2025
Hey there, Thomas,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with your order being cancelled, and I can definitely understand your frustrations surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64971940" and share your full name, email, and phone number.
Thanks
,
^Jacob
Misty A
March 25, 2025
5 out of 5
Chris in the laptop section was simply amazing. His knowledge was vast and he was so patient with me as well. The store was clean and in order. And they had exactly what I needed in stock. I went to the different stores when I should have just went to Best Buy first!!