Frequently Asked Questions About Best Buy Amarillo
How do I check product availability at the Amarillo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amarillo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amarillo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amarillo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3352 reviews)
Heather C
December 06, 2025
1 out of 5
Shitty store manager! Want to kick me out of your store for asking why there are 7 cars parked by the front door instead of using the curbside parking spots. Yes, it is a NO PARKING ZONE!
Response from Best Buy
December 06, 2025
Hello Heather,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve the customer experience. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #82821 in a private message.
Facebook (https://bby.me/tvw8q5)
Twitter/X (https://bby.me/75jcyl)
Instagram (https://bby.me/bwv1n6)
Amanda H
December 03, 2025
5 out of 5
Lots of people in the store on Black Friday but 3 employees asked me if I needed assistance!
Melani T
December 02, 2025
4 out of 5
Good prices, employee at door is always nice but never offered help in last 3 visits. Store is clean, better know what you want and where to find it though.
Kasi D
December 01, 2025
1 out of 5
This bs automated phone number and this stupid AI that refuses to let me connect with the actual store and talk to a real person has just costs you a customer. I will be cancelling my membership and will never purchase from Best Buy again!
Response from Best Buy
December 01, 2025
Hello, Monty!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience trying to get in touch with your local store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #79266" for reference. You can find us here:
Twitter(X):
https://bby.me/2o0n7u
Facebook:
https://bby.me/p3jlt8
Instagram:
https://bby.me/ycbgug