Frequently Asked Questions About Best Buy Amarillo
How do I check product availability at the Amarillo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amarillo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amarillo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amarillo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3385 reviews)
Just E
April 23, 2026
1 out of 5
Called mul6times to ask if you all had a specific item but couldn't get beyond the stupid AI. Absolutely moronic to put something like this in place of a person who coukd answer the question is seconds. I know a company your size won't miss my money but you'll lost this sale and I'm sure future sales as well.
Response from Best Buy
April 23, 2026
Hey there,
We understand your concerns surrounding your experience with calling in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/kQmetp), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #145264
Leonh2k
April 15, 2026
2 out of 5
Sales woman says I cant buy a phone as transfer would take hours because they are closing soon. I just left.
Response from Best Buy
April 16, 2026
Hello,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand expecting to feel accommodated when trying to purchase a phone and transfer your data over.
If you would like us to take a closer look at this situation, you are welcome to send us a private message on any of the following social media platforms: Facebook (https://bby.me/mVkhYw), X (https://bby.me/pqszfu), or Instagram (https://bby.me/igTCzs).
Be sure to mention “Google review #142165” when contacting us.
We look forward to assisting you!
Chris H
April 09, 2026
5 out of 5
My USB broke when the laptop fell. Best buy exchanged it since the monolith chip was unrecoverable. Thanks guys I'm back to work!