Ordered item for pick up. Went straight to pick up counter. Received the product. Left. Total time 5 to 7 minutes. Easy.
Trenton P
January 25, 2025
Katy and other staff at desk were very helpful and friendly
Helpful friendly service.
Danielle S
January 16, 2025
I did go very close to Christmas, so please take that into consideration. I was looking for something specific for my husband, and when I asked for help, I was told to go look in that area for a certain person, and I did. I looked and waited and waited and looked. After waiting a while and asking every employee as they passed by, if they were the said help I had been waiting on...I decided to leave, empty handed.
Response from Best Buy
January 16, 2025
Hello, Danielle,
Thank you for taking the time to leave us a review here, and taking the time to share your experience. We understand how important excellent customer service can be, and know how we would feel in this situation. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64686983
regards,
^Brandon