The employee who helped me, Ernest, was fantastic. The store itself looked as if it downsizing space as well as inventory, felt a bit bare, BUT, I couldn't complain as they had what I needed and delivered great service.
Do not shop in store at Best Buy. They make vendors pay to show products on the shelves. They may have what you want in the back, but don't put it out on the shelves for you to look at it. That means you may not be looking at the best product for you, when you go in the store.