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Frequently Asked Questions About Best Buy Tulsa

How do I check product availability at the Tulsa Best Buy?
How do I check my order status?
My local Tulsa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tulsa stores’ holiday hours?

Recent Reviews

4.1
(3804 reviews)
Yasmine E
November 11, 2025
2 out of 5
I need somebody to contact me about an experience I had a few days ago. It's been heavy on my mind and I need to speak up for this employee who was being harassed by another employee. This employee who is at fault has zero customer service. Did not even acknowledge us there. And just degraded and talked down to the employee asking for help. The line was getting long and I don't know if it's her manager or anyone above her.. she was excellent. So nice. So professional. And tried her best to stay professional despite this man clearly disrespecting her and had zero problems doing it in front of customers. If Best Buy is hiring people like him to work at their stores.. then I hope she leaves and finds somewhere better. He is a narcissistic person and really needs his attitude in check
Response from Best Buy
November 11, 2025
Hi, Yasmine, Thanks for taking the time to write us a review. We expect for all of our customers and employees to be treated with respect, and we would really like to discuss your visit with you. Please private message us on Facebook (https://bby.me/eyquyx), Twitter/X (https://bby.me/4inr93), or Instagram (https://bby.me/1cfp6w). When you reach out, we ask that you please mention "Google review 67828." Thanks!
Brandon H
November 11, 2025
5 out of 5
Joseph Dillman was very helpful and took the time help and be patient with me in making a big purchase decision. Also the salesmen in the computer monitor area (forgive me i can't remember his name.) was helpful and knowledgeable. Over all great experience. Team was helpful in working things out to get me the TV I purchased the same day, even though they did not have one available at the time.
Bunnay B
November 10, 2025
5 out of 5
Went in today for a Bluetooth dongle. Was a quick trip we had help from the employees who readily told us where to find what we needed. Everyone was very polite and helpful. Highly recommend
Anna N
November 10, 2025
1 out of 5
This is easily the worst Best Buy I have ever had the displeasure to shop at. The customer service is awful, rude and it's clear the employees just plain do not care. If you call, prepare to sit on hold for at LEAST 20 minutes. Ask a question? Be dismissed with the most run-of-the-mill answer they can skate by with. I am officially done giving them money. I will be doing ALL of my shopping online, and away from Best Buy, and I would recommend you do the same. At very least, treat yourself with some respect and go to another store in Tulsa. This one is absolute trash.
Response from Best Buy
November 10, 2025
Hello, Anna, Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would be like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 67447. Facebook (https://bby.me/c8gqcm) Twitter/X (https://bby.me/kq996u) Instagram (https://bby.me/ywiy65) We look forward to assisting you there.

About Best Buy Tulsa

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