Madeline J
January 20, 2025
My order was delayed so I canceled because I need it now! Then this store cancelled my pickup order without ever giving us a chance to pick up! They never marked the order ready for pickup, but canceled my order and then my card wouldn’t work to order a new one!!!!
They have lots of the same item at wal mart for a third of what there charging so its a no for me.
Response from Best Buy
January 18, 2025
Hi, Debbie,
Thanks for sharing your review with us. We love being able to get a great deal and would love to provide you with more information about Best Buy's Price Match Guarantee. We would also love to get your feedback on how we may improve.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64704422" in your message. Thanks!
Regards,
^April
Severe over stimulation but that stems from my emotional attachment to my money. It was Christmas and very busy, but the staff is very attentive and accommodate every way they can. I am very thankful. They went above and beyond to find the last $100 camera in Tulsa on the other side of the city, help me pay for it and have it reserved at the other store.
Response from Best Buy
January 16, 2025
Hello and thanks for reaching out on Google, Hazey.
We appreciate you reaching out with your feedback. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64685755.
Kindly,
^Graham
Could not get any help, asked what was looking for, showed me and then walked off. Could not get help or help me find what I was looking for. Left without buying anything. Will not go back to this store
Response from Best Buy
January 15, 2025
Hello, Derral,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64682910.
Kind regards,
^Aaron