The staff doesn’t find you you have to find the staff
Response from Best Buy
January 23, 2026
Hello, Manuel,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you to document any feedback you may have here. For us to assist, please send us a private message or DM at the following Social Platforms with Google Review# 107943.
Facebook (https://bby.me/mr2x4b)
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We look forward to assisting you there.
Great experience and the service was fantastic there. We got a break down of every purchase and giving suggestions for better ones.
Jesssica W
January 18, 2026
My husband and I were in with my pc that was having issues since we got it,so an ongoing 1.5 year issue.. Wouldn’t hold a Ethernet connection. Dealt with geek squad a few times and still couldn’t resolve the issue. However today,we talked to Miach the manager. He is an outstanding employee and made sure we got our issue fixed/corrected. Very nice and polite!! Glad he walked over when he did..or else we’d probably still be running circles getting the issue brought to attention.