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Best Buy Tulsa
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Tulsa
How do I check product availability at the Tulsa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tulsa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tulsa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tulsa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3658 reviews)
Lucas G
February 12, 2025
1 out of 5
Best Buy used to be a great place to shop but based on my recent experience (and many of the other recent reviews posted here), it is evident through recent changes to their business model and a complete disregard for any form of customer service, this is no longer a place that I would recommend to anyone. Buyer beware, proceed with extreme caution.
Also, this message will likely be replied to with a generic, automated response asking me to "connect on social media" for assistance. This is indicative of a much larger problem at hand. I have already made multiple attempts to resolve my issue directly with 'customer service' and I couldn't have imagined a much worse experience. I would not be a bit surprised if bankruptcy is on the horizon for BB. If you have any gift cards, I would use them while you still can.
Response from Best Buy
February 12, 2025
Hello,
Thanks for taking the time to share your feedback with us. I understand not being able to get the service that you were hoping for, isn't a welcome situation to have. I'm not sure what happened during your previous attempts at getting a resolution, but if you would like to give our corporate team a chance to see how we can help, we'll be happy to review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on what happened. Please also refer to your "Google review 64805122" in your message.
Sincerely,
^Melissa
Miguel S
February 10, 2025
5 out of 5
I always find someone to help me find what i am looking for. Great customer service.
Veatrice J
February 05, 2025
5 out of 5
The store was great. Every employee spoke. We asked to clean the I-pad they did
She was, so I don't know how to plug it in, but I know what I want, im laughing inside, lol. They just help us. He looked at it and called out serials numbers. We are seniors and didn't know where the store was located, hey! Hot dog, we found it! Lol. Now, at emergency. It's too long to text what an experience we had today. Lol, all good the end.
Ray B
February 04, 2025
1 out of 5
No service
Response from Best Buy
February 04, 2025
Hello,Ray,
Thank you for taking the time to write a review. As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64775165.
Regards,
^Kristy