Best Buy Tulsa

My cousin went up there to get a mic setup and the employee was more worried about hitting on her than getting her the correct things she needed. Had to go to a second location to get the CORRECT equipment and set up. Both locations.., the customer service is lacking

One thing you can Always say about Best Buy! If you cannot find what you're looking for anywhere else, Go to Best Buy first, save yourself some "Time and Trouble!" go there first!

Absolutely unprofessional employees. I went to geek squad for an appointment with appliance. They said they needed to send the product out for service but they wanted me to sign a paper that I am liable to pay for any additional charges even though I had the geek squad protection. I asked them that I cannot sign it since I am not sure what is wrong with it and I cannot sign it blanket without knowing how much I need to pay. They were adamant on it. This is what the employee said “ You have to sign it or I am not sending it”. I asked for manager and he said same thing and affirmed his employees decision that he won’t do anything and asked me to call corporate if I have problem and told me to take all my stuff and move away although they had no customer for service and no one in line and had 4 empty desks. I called corporate next day and returned it to different store without signing anything. Both employees were on power trip chewing gum and treating me like they own the place and conversation even though I am the one who paid almost $200 when I bought the appliance.

I went in looking for a flash drive and needed help so I went to the front and asked and I waited about 10 minutes while all the employees walked right by me on their phones. What happened to smiling faces and customer service? To whoever owns this store you really need to go in and check it out from the customers point of view. Left went to Staples right across the street and was greeted and helped. That’s how you do it Best Buy…..