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Best Buy Fort Collins
Services Offered
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Frequently Asked Questions About Best Buy Fort Collins
How do I check product availability at the Fort Collins Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Collins stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Collins Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3764 reviews)
Jason L
July 23, 2025
1 out of 5
Advertised as an authorized Apple repair facility. Does not perform any repairs on Apple devices.
Response from Best Buy
July 24, 2025
Hello!
Hey Jason! Did you need an Apple repair? We can help you with setting up an appointment with our Geek Squad. To start can you find us at a Social Media platform listed below and reference Google Review #19602 send us a private message providing us with your full name, email address, and telephone number to help get you scheduled.
Facebook (https://bby.me/95do0s)
Twitter/X (https://bby.me/3c1ho3)
Instagram (https://bby.me/e7s6o9)
Google Review #19602
Thanks,
^Ezra
Audrey M
July 23, 2025
1 out of 5
Purchased Microsoft home for my new laptop and when I set it up I realized I already had an account so I tried to return it and they wouldn’t let me. Even though I had not used the activation code. Nobody made me aware of this when I purchased it.
UPDATE: a little extra annoyed because I was able to return it on the phone and the people in store did not make me aware of this
Response from Best Buy
July 24, 2025
Hello,
Thanks for reaching out and providing your feedback. Trying to return Microsoft software should be an easy process, so I can understand your disappointment when the store is unable to. We would love to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/7829ek), Twitter/X (https://bby.me/fki1be), or Instagram (https://bby.me/wupnd6). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review #19601.
Regards,
^ Aaron
Ronna J
July 21, 2025
1 out of 5
I have used best buy in Loveland, Fort Collins and Greeley for years. Only ordered a Samsung s25 Galaxy plus 5 12 GB on had a terrible experience The first one had been stolen from the box on the second one was full of glitches. Sending it back was a total nightmare, I went to three different Best buys twice a piece trying to get the same phone ordered. Fort Collins finally supposedly help me after multiple visits but the phone has never come. Just called corporate and had to cancel the whole order. Can't get this particular storage of phone. I had to order a lesser phone. If I didn't have the total Best buy membership I would never do business with them again.
Response from Best Buy
July 22, 2025
Ronna,
Thank you for the review. I can understand your frustration when purchasing a phone with us. We always want to provide a seamless experience. As a consumer myself, I like to be able to return products without all the hassle.
Can you please send us a private message/DM with your full name, telephone number, email address, and the location you were shopping at, to us via social media. I have provided links below to our social media pages. Please include with your message, that it was a google review 18848.
Facebook ( https://bby.me/4rtvc6), Twitter/X ( https://bby.me/07r3d9), or Instagram ( https://bby.me/5xfb1b)
Regards,
^ Kristy
Michael H
July 15, 2025
1 out of 5
Terrible phone directing.
Response from Best Buy
July 15, 2025
Hey there.
Thank you for your review, Michael. We can understand how you are feeling regarding your recent phone call. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/zbfown)
- Twitter/X (https://bby.me/ib4iim)
- Instagram (https://bby.me/nortfr)
When reaching out, please mention it is regarding your Google Review 16152.
Kindest Regards,
^ Vanessa