Best Buy Lubbock

Had a remote start installed on my vehicle here just over 3 months ago. The break switch doesn't work anymore and the alarm now goes off everytime I use it. Contacted bestbuy customer support that was a nightmare. Was told it would be another $100 for them to look at it because it was past 30days. Its a wiring issue that came up because of their install. Having a hard time recommending anything from them at this point until its fixed. No way I should have to pay them to fix their mistakes.

I went with a friend just to show her the best TVs. I brought my husband a TV and it is the best. Now she wants one. Sony glass picture clear. Go and check the different in picture quantity. They are happy to explain and help in anyway.

I ordered a Apple Watch with AirPod pro 3 and case and energizer charging station and I ordered it Oct 2 and I picked up 3 items out of the 4 the Apple Watch s 11 was supposed to be there Oct 8 and heard nothing from them I called and spoke to the customer service who was rude and no help and I went to the store where the lady told me it was there and it was cause of a verification and that’s wasn’t the issue at all the other girl said it was because it was still in transit and told me they would get a truck in 10/9/25 and to come back at 6 and they would see if it was there so I showed up at 7 to give them time to get it figured out than I talked to a manager who went to find it he said it had to been on a ghost truck whatever that ment and he took a picture of my account and phone number and said he would call and let me know something either lastnight or this morning here it is 7:32 pm on Oct 10th and heard nothing no one knows where my watch is! So idk what is gnna happen I keep getting the run around with no one to help! Get my watch to me very dissatisfied with Best Buy I use to love buying from ur company but I won’t anymore I did reach out on insta!

Great customer service. I hadnt been there before. I went to pick up an order. It was rather large. I went to get a cart and he said no we'll do that for you. I felt special. Not used to be treated so well.