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Best Buy Evansville
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Evansville
How do I check product availability at the Evansville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Evansville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Evansville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Evansville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2993 reviews)
Daniel P
January 19, 2025
1 out of 5
Store manager Jason was very rude and unprofessional when we were getting a price match from the sales associate. We said "thank you " he just turned and walked away. Would have left 0 stars if I could.
Response from Best Buy
January 19, 2025
Thank you for sharing this experience with us, Daniel. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professional as possible in every situation. I appreciate you choosing us for your purchase, and I'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy). Please send us the store location, along with your full name, phone number, and e-mail. Also add Google Review 64707348. We look forward to hearing from you.
Sincerely,
^Deysha
Pharm T
January 10, 2025
2 out of 5
Scheduled and paid for appliance haul away. No Call day before with time frame, no call day of. When I called to ask if they were coming I waited on the line just to be hung up on by the representative once they found out my reason for calling.
Changed to 2 stars because in house staff did a good job with refunding me.
Response from Best Buy
January 10, 2025
Hello!
Thank you for your review. I am sorry to hear that your recent appliance haul-away did not go as expected and there was no communication to prepare you for your upcoming service appointment. This is definitely not the experience we would want for any of our customers.
So that we can formally document your feedback and address any additional questions or concerns you may have, please feel free to send us a private message or Dm with your full name, phone number, and email address. Be sure to mention your Google review 64664181.
Kind regards,
^Pre
Julz23
January 02, 2025
1 out of 5
Horrible customer service. Despite their price match policy they refused to price match Walmart and lost over $1000 in sales because I was buying a washing machine as well. They first tried to say the item was not shipped and sold by Walmart so when I open up the Walmart app and showed them they studied it for about a couple minutes and then came up with another excuse to not price match. It was CLEARLY shipped and sold by Walmart. This is the second time this has happened despite me having a paid membership at Best Buy. I would’ve had to been on drugs to buy the item from them at that point when was less than half the price at Walmart! I can see why stores are closing! Good chance this one will end up closing too, if they can’t have any better customer service than that. Absolutely ridiculous! The checkout employee showed the guy who has to approve it, and THAT guy had his face up to the phone trying to find ANY reason to not price match. Then the cherry on the cake was when I tried to call the store to speak to a manger to let them know the way customers are being treated and have all their phone calls routed to go overseas. Even when you call the local store! That was the final straw for me. I’ve literally spent tend of thousands over the last couple decades at Best Buy but they have lost my business permanently over this.
Attached is a photo of the item information they refused to price match. Lost $1k in sales over a $30 video game. Not real bright!! And to think they were trying to con me into buying a $180 a year membership. What a freaking scam!
Response from Best Buy
January 03, 2025
Hi there,
Thank you for taking the time to share this review here, although we hate to hear you had such a hard time trying to price match a competitor with us. We would like to get some more details from you, and ensure your experience is escalated to the appropriate teams.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64637480. We look forward to hearing from you!
Regards,
^Katie
Michael M
January 02, 2025
5 out of 5
Love best buy! Sometimes hard to find anyone to help in the store but once I do they're very helpful. Great deals