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Frequently Asked Questions About Best Buy Castleton

How do I check product availability at the Castleton Best Buy?
How do I check my order status?
My local Castleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Castleton stores’ holiday hours?

Recent Reviews

4.1
(3274 reviews)
Dwayne H
March 31, 2025
3 out of 5
Doesn’t have a very good in store collection of electronics.
Laura E
March 27, 2025
1 out of 5
Don't ever get a Best Buy credit card it is a scam!!! They do not have live agents !!! I paid it off in full and then next month they sent me a bill for twice what i last paid!! and good luck trying to talk to a real person - it's all automated and the only options are to pay your bill that you don't owe - they do not have live agents! Buyer beware!!
Response from Best Buy
March 27, 2025
Good Evening, Laura, We certainly understand how you are feeling after having an issue with the billing on your Best Buy Credit Card. We would love to connect with you and look further into this. Please message our team on social media privately, so we can partner you with a specialist. Be sure to include your full name, phone number, email address, and Google review in the message: #64976318. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Holly W
March 26, 2025
3 out of 5
I liked that I was asked when I entered if I needed help finding something that was great, unfortunately if your looking for a smaller TV this is not the place at least to find them in stock, I had to go somewhere else.
Response from Best Buy
March 26, 2025
Hi, Holly, Though many products can be ordered, shipped, or delivered, the inability to purchase a smaller TV as a grab-and-go item can be disheartening. We appreciate your feedback and invite you to connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) so that we can look into this further. When reaching out, please be sure to mention that you are responding to Google Review 64970669 in a private message that includes your full name, phone number, email address, and the size of the TV you were looking to purchase. Sincerely, ^Tina
Julisa “
March 22, 2025
5 out of 5
Friendly service and staff. Was greeted and helped promptly.

About Best Buy Castleton

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