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Frequently Asked Questions About Best Buy Castleton

How do I check product availability at the Castleton Best Buy?
How do I check my order status?
My local Castleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Castleton stores’ holiday hours?

Recent Reviews

4.1
(3438 reviews)
David C
July 26, 2026
5 out of 5
Great service, friendly staff
Mo
July 26, 2026
5 out of 5
If I could give this store 10 stars I would 🥰🫶🏾 I have not received such good customer service in so long it was VERY refreshing to have not 1 but multiple employees eager to help! I was searching high and low for the portable Hotspot. They were all sold out at EVERY Best Buy I went to near me. This stores teamwork is unmatched the way they tagged team this task!!! Thank you guys for such a GREAT moment that I was so stressed about when I walked in🫶🏾
Charla H
July 24, 2026
5 out of 5
Fast, affordable friendly service
Francisco Z
July 22, 2026
1 out of 5
I didn’t catch the name of the manager a Latino gentleman with glasses, came up to the customer service desk to “help” resolve my concern, which he did not, and as soon as the conversation got difficult he walked away from the counter at customer service and said “let me know what you decide.” That’s a lackluster employee and my company would never do something like that, slap in my face. Especially being a former Best Buy employee. He was working the afternoon shift on 7/22/26.

About Best Buy Castleton

bestbuy.com