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Frequently Asked Questions About Best Buy Castleton

How do I check product availability at the Castleton Best Buy?
How do I check my order status?
My local Castleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Castleton stores’ holiday hours?

Recent Reviews

4.1
(3261 reviews)
Laura S
March 04, 2025
5 out of 5
Great place
Bradley S
February 19, 2025
5 out of 5
I can’t praise these guys enough. In search of a new tablet they were awesome to help me find the perfect one for my needs, not just the most expensive one or the newest one with features I didn’t need. I’m a happy repeat customer that will be back when it’s time to get something else.
Crackhead C
February 18, 2025
1 out of 5
Bad customer service. They pre judged me on my clothing
Response from Best Buy
February 19, 2025
Hey there. Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you message us, please include your full name, phone number, email, and reference your Google review number #64828817. Regards, ^Jason
Anaya D
February 17, 2025
5 out of 5
Wow. The customer service at this location is wonderful. After our bad experience at the Carmel/Westfield location, the Castleton location is the place to go if you need anything from Best Buy. The employees are very helpful and courteous. I highly recommend this location. Also, Joe, in the PC department, was great!

About Best Buy Castleton

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