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Best Buy Greenwood
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3653 reviews)
Kiefer C
February 09, 2025
1 out of 5
Anything i look at pokemon related there isn't any shipping available. Says products are in store, yet they cant ship? Multiple items I've looked at, yet nothing is ever shippable.
Response from Best Buy
February 09, 2025
Hello there, Kiefer!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to have a product you're interest in shipped to you, rather than having to pickup in-store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64794827 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
shyanne d
February 07, 2025
1 out of 5
the store is great its the geek squad i went in to get my pc fixed and it came back factory reset even when we said we would prefer not to the problem was windows being corrupt and i know for a fact that you dont need to factory reset it to fix the problem
Response from Best Buy
February 07, 2025
Hi, Shyanne,
Thank you for taking the time to share this review here, although we hate to hear this happened while your computer was at service. We would like to get some more details, from you and ensure your experience is formally documented on a Corporate level for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64788333. We look forward to hearing from you!
Regards,
^Katie
Steven M
February 04, 2025
2 out of 5
I was disappointed because I noticed a lot of changes in Best Buy store. Now they sell a lot of appliances and no DVDs anymore. I guess that is just a sign of the times. They didn't have any low-end laptops or digital cameras. Maybe next time I go in there, I will have better luck. I went in for an antenna and first got the run around from one store clerk. I was able to find somebody else who helped me out
Response from Best Buy
February 04, 2025
Hi, Steven,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting assistance finding products when shopping at your local Best Buy.
Although we may not carry an item in store, our Sales Associates are more than happy to assist you with placing an order for the product you are looking for.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64774616” when reaching out on social media.
Regards,
^Ravi
P V
January 28, 2025
5 out of 5
Jason is our “go-to” guy. When you go in, ask for him, he knows electronics. He is honest and will he help you find the Best Buy ;) !
Jason, we think they are lucky to have you.