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Frequently Asked Questions About Best Buy Greenwood

How do I check product availability at the Greenwood Best Buy?
How do I check my order status?
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Greenwood stores’ holiday hours?

Recent Reviews

4.0
(3750 reviews)
Tonee M
May 13, 2026
5 out of 5
Recently bought a LG washer from this location and had it delivered through their xpo delivery service which I forgot to get the guys names but, they were extremely helpful with moving my old washer even discarded of it free of charge which was very appreciated considering I’m pregnant and couldn’t move it myself but they got me all set up and showed me how to operate it. Would highly recommend them for easy convenience!
Barbra A
May 13, 2026
1 out of 5
I just spent 20 minutes looking at appliances. There were two employees who were so busy playing on their phones and joking with each other that they didn’t even notice me. I even walked by them twice. I hope the games they were playing were important because the store just lost $8,000 that I was going to spend.
Response from Best Buy
May 13, 2026
Hello, Barbra, Thank you for taking the time to reach out to us here to share your recent experience. We understand how important excellent customer service can be, and we would like to take a closer look into this to document any feedback you may have in this concern. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 151843. Facebook (https://bby.me/lgK1JK) Twitter/X (https://bby.me/rIF233) Instagram (https://bby.me/t6IJYc) We look forward to assisting you there.
Rebecca R
May 11, 2026
2 out of 5
I was disappointed with their lack of accurate records. They were unable to help me with my phone this morning because they couldn't find my account in their system even though I purchased both this phone and the one before it at this store.
Response from Best Buy
May 11, 2026
Hello Rebecca, Thanks for your review. We understand how frustrating it is to not have been assisted with your phone. We'd like to look into this and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/M9tJIA) - Twitter/X (https://bby.me/ZlK7yJ) - Instagram (https://bby.me/rptcjy) When reaching out, please reference your Google Review 151154.
Morgan T
May 03, 2026
5 out of 5
Adam and Netherland were the most helpful store employees I’ve ever interacted with. They went above and beyond to make sure we were taken care of, understood what we were buying and handled themselves with such gracious positivity and professionalism. S/O to both of them for even staying after work to make sure we were taken care of. Adam literally stayed over an hour past closing time to make sure we could walk out with the items we needed. Dude is a freaking rock star! & so is Netherland. This story is extremely lucky to have them!!

About Best Buy Greenwood

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