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Best Buy Greenwood
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3686 reviews)
timmysun “
August 23, 2025
4 out of 5
Good knowledgeable workers but cashiers seem slim and low compared to floor workers so slow checkout for some with one cashier for 4 to 5 people.
Taylor O
August 11, 2025
5 out of 5
The employees are always freindly! Reminds me of when the original Walton of Walmart was a
Arlene C
August 10, 2025
1 out of 5
Idk what it is if its the luck of the draw but every piece of electronics i have bought from here is TRASH. I read instructions, i watch videos, and everything is always defective. I’m gonna be returning things from now on. I used to deal with it but i am starting to think bestbuy has bad products.
Response from Best Buy
August 11, 2025
Hello,
Thank you for providing feedback on Google. Having a poor experience with your purchased products is frustrating. Feel free to reach out through social media private links. When you are reaching out mention "Google Review #27438", provide details about your review.
Facebook (https://bby.me/kvnenl)
Twitter/X (https://bby.me/ny3lpm)
Instagram (https://bby.me/t1dl6b)
Here to assist,
^ Jay
Greg E
July 26, 2025
1 out of 5
Don't buy tvs from best buys they have 15 day replacement warranty. Ours lasted 1 month, now have to deal with the manufacturer.that sucks!
Response from Best Buy
July 26, 2025
Hi, Greg,
Thank you for taking the time to share this review with us, although we hate to hear your new TV stopped working so soon. We would be happy to ensure your feedback is formally documented on a Corporate level for internal review.
To get started, please send us a message on Facebook (https://bby.me/wx35am), Twitter/X (https://bby.me/mt3ief), or Instagram (https://bby.me/z5a6sz). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: #20802. We look forward to hearing from you!
Regards,
^Katie