Frequently Asked Questions About Best Buy Washington Square
How do I check product availability at the Washington Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Washington Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Washington Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Washington Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2716 reviews)
Kevin
April 20, 2025
5 out of 5
Friendly and helpful staff.
Ron H
April 18, 2025
1 out of 5
We ordered a TV from this store and were given a delivery date 3 weeks hence. When it did not arrive, we called and found out it had been cancelled because of no installer. We rescheduled a week later.
Response from Best Buy
April 18, 2025
Hello, Ron,
Thank you for leaving a review. I'd certainly be upset if my order was canceled and I was not notified. If you need assistance or would like to formally document your experience, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 65054751 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
We look forward to hearing from you.
Regards,
^Meghan
Slot K
April 16, 2025
4 out of 5
Nice clean place staff if nice and friendly always willing to help you
Heather S
April 10, 2025
5 out of 5
Made my apt online. They were ready for me. They were very helpful. 🥰