Frequently Asked Questions About Best Buy Gulfgate
How do I check product availability at the Gulfgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gulfgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gulfgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gulfgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3187 reviews)
Sebrina C
September 18, 2025
3 out of 5
I dont like the lack of help thingy....you walk around until someone spots you and then they radio for someone to come and assist you....and others roaming will bombard the person that comes to assist you...😶😶😶
Response from Best Buy
September 18, 2025
HI, thank you for sharing your thoughts with us. I also like to know that my in store shopping trips will be fast and efficient. Can you please reach out to us on Facebook (https://bby.me/a17xj7), Twitter/X (https://bby.me/y1kf0q), or Instagram (https://bby.me/7qpjfu) with more information about your experience? Please begin your message with "This is regarding my Google Review #44982".
Jose S
September 17, 2025
2 out of 5
I got no customer service while I was browsing and looking for audio cables for sound bar, they had a very tiny selection of TV audio accessories. It gave the the feeling this store will shut down soon.
Response from Best Buy
September 17, 2025
Good Morning, Jose,
We fully understand how you are feeling after being unable to find the cables you were looking for while shopping with us, and not getting the help you needed. We would be happy to review this situation in depth with you. Please feel free to send our team a private message on social media with your Google review case number, so we can better assist you: #44398.
- Facebook (https://bby.me/grbgdq)
- Twitter/X (https://bby.me/pvqvld)
- Instagram (https://bby.me/4l8vfj)