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Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Gulfgate
How do I check product availability at the Gulfgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gulfgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gulfgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gulfgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3096 reviews)
Dexter M
March 27, 2025
5 out of 5
Great selection of product choices!
Shantel
March 25, 2025
1 out of 5
The general manager, Victor, is rude. He wouldn’t listen to what I was saying. I simply needed help looking for an all-in-one computer. He couldn’t even tell me that I was in line; he just made me stand there feeling foolish. I ended up just asking another woman Ms. Kim who was able to at least tell me where the computers were. I would not recommend coming to this store if you want respect from the basic manager.
Response from Best Buy
March 26, 2025
Hello,
Thanks for sharing your feedback with us. I understand having a manager not provide the assistance that you were seeking, wouldn't be a welcoming situation. I am glad to hear that Ms. Kim was able to assist you, but I'd like to have our corporate team review the interaction you had with Victor.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64969653" in your message to us.
Sincerely,
^Melissa
Uslegacy R
March 21, 2025
5 out of 5
Great customer service
Y S
March 20, 2025
5 out of 5
Does anybody know how to get ahold of anybody working at this store. I purchased an $1149.00 laptop and was promised a credit because the laptop was discontinued by the manufacturer and no stores carry it since about few weeks after my purchase. I ended up with some severe medical conditions and I was just told by the customer care call center that I need to speak to a store manager and “hopefully” they can re enter the information so that I may get my credit. I am very disappointed because I am a loyal customer and I am being told the manufacturer cannot replace it or fix it. I was also told that because I didn't go in a certain amount of time (which was never specified because the laptop was literally a loss), they can’t grant the credit. I explained the severity of my medical conditions that prevented me from going into the store and I was told go speak to a manager and “hopefully” he is willing to grant you the credit. AGAIN , MY MEDICAL CONDITIONS PROHIBIT ME FROM STANDING, SITTING, DRIVING, LAYING, AND/OR WALKING FOR 15 MINUTES & I’m being told $1149.00 are going to the trash!! I don’t think so. With that said does anyone know how to get ahold of the store??