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Frequently Asked Questions About Best Buy Gulfgate
How do I check product availability at the Gulfgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gulfgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gulfgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gulfgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3148 reviews)
cesar h
June 24, 2025
5 out of 5
Excellent atención
Marc G
June 23, 2025
5 out of 5
Purty good interactions with the staff and great times with the exchanges
Balta T
June 22, 2025
4 out of 5
Excelente atención para retiro de compra en línea. Tiempo de espera para ser atendido es alto debido al poco personal en mostrador.
Tes L
June 12, 2025
1 out of 5
After purchasing several appliances during Memorial Day weekend, I’ve unfortunately experienced multiple issues caused by system errors and lack of attention to detail. The delivery location was changed multiple times due to a system glitch, and I later discovered that the refrigerator I ordered was actually 1½ inches taller than the dimensions listed on the Best Buy website. This has resulted in several wasted hours and a great deal of frustration—especially disappointing after spending a significant amount and being a Best Buy Total member.
Recommend to shop elsewhere besides Bestbuy!