The refrigerator I ordered was never delivered. They kept showing it was canceled 4 times because they couldn't deliver. All to find out when I went into the store it was sold out!!! 3 fish damn days off hell with them. Then they sold me the wrong soda stream canister, and the syrup was expired!
Stephanie N
November 20, 2024
I went in to get a tablet for a kindergartner, and the staff were very helpful and friendly. I would rate this store a 10 if I could. Great experience!
Ajeshkumar P
November 19, 2024
One of the nearest access from downtown marina
I am 66 yrs old and bought my first computer and printer yesterday in store, I have no problem with the sales person, he was helpful! After I paid, he sent me to the geek desk for set up, geek desk gave me a folder and told me I had to call for an appt., which I did and after 3 people, over an hour on the phone, and $200., I got an appt..To me, this was BS-nothing should be this difficult, even for old people with a first time experience!
Response from Best Buy
November 15, 2024
Hello Terri,
Thanks for reaching out and providing your feedback as this helps us to improve. Getting your new computer setup by Geek Squad should be an easy process, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64430173.
Kind regards,
^Aaron