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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy McAllen
How do I check product availability at the McAllen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McAllen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McAllen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McAllen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(5874 reviews)
Evaristo H
April 01, 2025
5 out of 5
👍🏻
Rafael V
March 30, 2025
1 out of 5
Very unhelpful employees young men and women!! I will not go back to that store, a customer end up helping me much more on my new cell phone.
Response from Best Buy
March 31, 2025
Hey, Rafael.
Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64987453.
Regards,
^Jason
Scarlett R
March 29, 2025
5 out of 5
We came looking for advice on some new camera lenses and the staff member that helped us really knew his stuff! Super helpful staff and very clean location. They also have tons of cameras on display like PLENTY from all brands. If you’re looking for cameras and camera accessories, this is the place.
Juan C
March 26, 2025
2 out of 5
No hay Drones, hay desabastecimiento por el Tema de China
Response from Best Buy
March 26, 2025
Hola Juan,
Le agradezco que se haya tomado el tiempo de escribirnos en cuanto a su experiencia durante su visita a una de nuestras tiendas. Intentamos de tener varias opciones de comprar para nuestros consumidores. Me gustaría obtener más detalles para ver cómo puedo ser de ayuda.
Para poder ayudarle, por favor envíeme todos los detalles a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy). Incluya su nombre completo, número de teléfono y dirección de correo electrónico. También añada Google Review Español 64971449. Esperamos su mensaje.
Atentamente,
^Deysha