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Frequently Asked Questions About Best Buy El Paso

How do I check product availability at the El Paso Best Buy?
How do I check my order status?
My local El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy El Paso stores’ holiday hours?

Recent Reviews

4.4
(6242 reviews)
LYSERG1C
March 10, 2026
5 out of 5
In and out and very good service helped me with everything I needed
Mark U
March 10, 2026
1 out of 5
Talk about rude customer service, when it was time to check out I say hello and the guy right off the bad with attitude just answer the question on the pos pad, and the when the receipt printed he was taking with someone and just pull the receipt and I had to grab my item from the other side of the receipt and he didnt even make eye contact or even a thank you.... rip customer service
Jamie W
March 09, 2026
5 out of 5
Very helpful staff! Thank you!
Laura S
March 06, 2026
1 out of 5
Today I visited the store to ask if they had a product in stock, and when I was asking someone else, the employee Pam answered with a terrible attitude and arrogance, saying "NO" even though I wasn't speaking to her. And when I asked her name, she mocked me. You shouldn't have people with such a horrible attitude working for you. I'm disappointed in you, Best Buy. Pam is not good for you.🥴👎🏻
Response from Best Buy
March 06, 2026
Hi Laura, Thank you for your review. It's concerning when you don't receive the expected level of service, and it's our goal to provide excellence in every interaction. If you would like to formally document your feedback, please reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. In your details, be sure to mention your Google review 126291.

About Best Buy El Paso

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