Best Buy Beaumont

We went in to buy a new computer. We found a desktop and monitor both on sale. D was very helpful and nice. The Beaumont location has better options on PC's.

Great customer service from every employee that I ran into for Sales Advisors or Retail Sales Associate in Beaumont. Tx. very helpful, on the 3 thongs I needed. They worked as a team unit when looking for exactly what I was looking for. You don't usually see this at a store where everybody helps everybody. It was wonderfull to see this here at Best Buy. Check out was friendly but could learn so pointers from the rest of your employees. the Sales Advisors or Retail Sales Associates Thank you for the great attention and exemplary help on my needs and made sure I was happy. THANK YOU TO THE SALES ADVISORS OR SALES ASSOCIATES FOR YOUR GUIDANCE AND SUPPORT FINDING THE RIGHT PRODUCT FOR ME,AND GOT THE WRIGHT PERSON FOR WHAT I NEEDING. As well THANK YOU , BEST BUY FOR THE TEAM YOU HAVE ON YOUR FLOOR (Sales) But If you can please put alittle more attention on YOUR REGISTER OPERATOR EMPLOYEE'S they could learn a few this about a smile and even tho some one says have a good day . When you say it rude are roll your eyes when you say it. It not nice no more. Very rude and Unprofessionally . Was not expecting that there once you Salesforce did team job .That's what will get me back in the door to your location Great work Sales Advisors or Retail Sales Associates Thank again..

My resent experience was lacking. Hadn't been to best buy in a long time. I made a big purchase that I didn't feel completely comfortable with when I left the store. The staff wasn't so knowledgeable in the department I made my purchase. Merchandise will be returned today. The greeting squad upon entering and departure was exceptional. The only highlight of my visit. After my visit to return this laptop, it'll be a long time before I go back. Good in person customer service is lacking across the board. It explains why Amazon is doing so well. Best buy you use to be my go-to for electronic needs. But not anymore. My last visit was very disappointing. You've got to do better Best buy.

Getting checked out is a bit confusing. A lot of blue shirts standing around, not making eye contact so they don’t help or ring you out. The one cashier I got was very nice, very efficient, and I was in/out quickly.