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Frequently Asked Questions About Best Buy West Oaks

How do I check product availability at the West Oaks Best Buy?
How do I check my order status?
My local West Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Oaks stores’ holiday hours?

Recent Reviews

4.1
(3795 reviews)
First A
July 13, 2025
4 out of 5
It's a Best buy. They had the charger and charger port that I wanted and needed. What more can you ask for?
Miralam S
July 13, 2025
1 out of 5
worse customer services employees just work there to talk on the phone
Response from Best Buy
July 15, 2025
Hi, Miralam, Thanks for sharing your review with us. It appears that your recent visit did not properly reflect the level of service we aim to provide and understand how important it is to resolve this. We'd like to follow up and learn more about your experience. Please connect with a member of our team through a private message on Facebook (https://bby.me/7wxxvz), Twitter/X (https://bby.me/hs98f0), or Instagram (https://bby.me/pxv7un). For the fastest response, please include your full name, email, phone number, and "Google Review 15168" in your message. Thanks! Sincerely, ^April
MLM P
July 12, 2025
5 out of 5
Very Good
Phoebe G
July 10, 2025
1 out of 5
I'm not sure if I arrived at an off time, but the lack of customer service made it an easy decision to keep my money in my pocket. There was no greeting upon entry, despite several attendants standing at the counter without assisting any customers. Overall, it was a disappointing experience.
Response from Best Buy
July 11, 2025
Hi there, Phoebe, Thanks for taking the time to leave a review here on Google. I can certainly understand expecting friendly support when shopping with us in store. If you require assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google review #13842" when reaching out on social media, and be sure to include your full name, phone number, and email address. Regards, ^Ravi

About Best Buy West Oaks

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