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Frequently Asked Questions About Best Buy West Oaks

How do I check product availability at the West Oaks Best Buy?
How do I check my order status?
My local West Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Oaks stores’ holiday hours?

Recent Reviews

4.1
(3825 reviews)
Walter S
September 02, 2025
5 out of 5
Nice and fast.
Tyler G
September 01, 2025
5 out of 5
Sarai with Best Buy West Oaks provided some of the most amazing customer service ever. We exchanged a tv for a different one, but accidentally left the screws for our mount in the first tv when we returned it. We came back the next day for the screws, but they had been removed by the time we got there. Sarai hunted all throughout the back of the store for this tiny screw after we left and then pulled up our account, found our phone number, and called us to give it back once she found it. She was incredible and saved us $100 on a new mount!
Kendall G
August 30, 2025
2 out of 5
It was a sad experience for me. I only wanted a cord. Which I found quick. However, it took 20 minutes to check out because only 1 cashier available with 20 other workers standing around doing nothing.
Lovette S
August 29, 2025
5 out of 5
Very good service. The attendant gave great savings advice.

About Best Buy West Oaks

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