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Best Buy West Omaha
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy West Omaha
How do I check product availability at the West Omaha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Omaha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Omaha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2311 reviews)
Murielle T
August 19, 2025
5 out of 5
Nous n’avons pas trouvé notre bonheur mais le personnel nous a bien aidé
Michael H
August 12, 2025
5 out of 5
We had multiple associates ask if we needed help and assisted when we needed it.
Dan K
August 06, 2025
5 out of 5
Very helpful staff.
Hitesh K
August 05, 2025
1 out of 5
I bought a MacBook Air on June 16th for $1,549. The salesperson assured me I’d receive 0% interest for 18 months and 15% cashback as a new Best Buy cardholder. Unfortunately, neither of these benefits were honored — I’ve been charged interest and did not receive any cashback. I feel completely misled. It’s clear the salesperson provided false information just to make a sale, which is unacceptable. I would like to formally complain about the salesperson who handled this transaction.
Response from Best Buy
August 06, 2025
Hello, Hitesh,
Thank you for taking the time to write a review about your recent experience with Best Buy. I know it can be frustrating when you're charged interest on a purchase and you weren't expecting it. Typically the interest promotion is chosen by the customer at check out on the keypad or at cart check out online. If you need assistance or would like to formally document your experience, please send a private message on social media to connect with a specialist during hours of operation. Please include Google Review 25188 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan