Frequently Asked Questions About Best Buy Baybrook
How do I check product availability at the Baybrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baybrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baybrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baybrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3944 reviews)
Theodore-James I
August 10, 2025
5 out of 5
Very good business with excellent staff,Nick Scooba is the best employee!
Maria L
August 09, 2025
5 out of 5
Today my family and I went to Best Buy to gain information about a home computer. We left not only with an all in one computer. But a wonderful experience! Jose who is a newer employee at this location did an AMAZING job with me and our computer situation. He was not the original sales person who sold me the computer. But stepped in and was with me every step of the way. We were sold a computer that was needing some extra TLC. And he not only took initiative to help us through it. But was honest and so patient. He is very knowledgeable and a kind young man. I hope this baybrook location takes care of him. Thankful for service that sees you through and expects nothing in return.
Also shout our to the GeekSquad employees. Ethan and Diane. With Jose guidance and their helping hands it took all of them to get the job done. Thanks agian!
Mikayla M
August 02, 2025
5 out of 5
Absolutely always a great visit here, top tier customer service. Super knowledgeable and friendly, Irma & Jose were loads of help! Great deals on electronics here
Charlotte a
July 28, 2025
5 out of 5
Thank you Emily! She helped us pick out a new washer/dryer set and was very attentive to our needs and specifics! As a newly married couple we were so grateful for her help!