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Best Buy Baybrook
Services Offered
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Frequently Asked Questions About Best Buy Baybrook
How do I check product availability at the Baybrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baybrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baybrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baybrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3973 reviews)
Elmer P
October 02, 2025
1 out of 5
I’m extremely disappointed with Best Buy and Geek Squad. I purchased a TV along with an extended warranty, expecting some peace of mind. The TV broke just one week after the warranty expired and they refused to help in any meaningful way.
Their only “solution”? Charge me more money just to have a technician come out and diagnose it. No thanks. I already paid extra for the warranty, and now they want even more after it failed right outside the coverage window? That’s ridiculous.
I understand policies are policies, but any company that values customer loyalty would show a little flexibility especially for something this close. Instead, I got zero support and a clear message: once the warranty ends, you’re on your own.
This experience was enough for me to say I’ll never shop at Best Buy again. There are better options out there with better customer service.
Response from Best Buy
October 02, 2025
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/vh09r6), Twitter/X (https://bby.me/sz904t), or Instagram (https://bby.me/3smdoc). When you message us, please include Google Review number 50845. Thanks!
Elliott S
September 26, 2025
5 out of 5
Gentleman named William helped me with my broken laptop and finding a new one that he felt had all the specs I needed at the fairest price. Super nice and honest guy. 10/10 would come back solely due to William.
Laby 7
September 21, 2025
4 out of 5
Found what I was looking for. Delivery was quick
big d
September 20, 2025
5 out of 5
Jorge is appreciated in many ways. He didn't sell me anything I didn't want. I went in with a budget and he delivered. Those are the types of employees I love to work with all day every day. Always with a smile and happily broke down details about laptops taking his time and not pushing me to hurry. I really appreciate his time and patience that led me to be happy with my purchase.
Thank you