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GEEK SQUAD

Best Buy Waco

ClosedOpens at 10:00 AM
4.2
(2625 reviews)
4627 S Jack Kultgen Expy
Waco, TX 76706
(254) 662-2154
Directions
ClosedOpens at 10:00 AM
SaturdayApr. 810:00 AM - 9:00 PMSundayApr. 910:00 AM - 7:00 PMMondayApr. 1010:00 AM - 9:00 PMTuesdayApr. 410:00 AM - 9:00 PMWednesdayApr. 510:00 AM - 9:00 PMThursdayApr. 610:00 AM - 9:00 PMFridayApr. 710:00 AM - 9:00 PM
Services Offered
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Shop Best Buy Waco

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

  • Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

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  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Waco

How do I check product availability at the Waco Best Buy?
How do I check my order status?
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waco stores’ holiday hours?

Recent Reviews

4.2
(2625 reviews)
Elisa H
March 29, 2025
5 out of 5
Super helpful customer service!!
Mercedes C
March 25, 2025
1 out of 5
What is the point of 1 hour pickup window! I purchased a MacBook on 3/24/2025 at 4:23p for $1,027.29 just for me to be told it’ll POSSIBLY be ready for pickup the NEXT DAY! What kind of foolishness is that. A waste of time and money! False Advertisement on Best Buy behalf and I’m not surprised a lawsuit hasn’t been filed! I was skeptical of buying from Best Buy at first and I should’ve just went elsewhere. Best Buy is a scam!
Response from Best Buy
March 25, 2025
Good Afternoon, Mercedes, We certainly understand how you are feeling after an unexpected delay with the pickup of your recent order. We would love to connect with you and look further into this situation. Please contact our team on social media with a private message, so we can better assist you. Be sure your message includes your full name, phone number, email address, and Google review reference number: #64965502. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Caleb M
March 22, 2025
1 out of 5
Drove to Best buy to get a TV mount and needed the specific one that slides onto my TV mount brackets. I took a picture of the TV and showed the black guy there with the dreads and I already had a feeling the tv mount wouldn't fit because I showed the guy the picture twice and he barely he bothered to look at it. Obviously he gave me the wrong one and now I have to drive 15 minutes back to Best buy to return it. There are multiple workers who just stand around and you can't even take the time to help me with the specific thing I need now I have to take time out of my day to correct your mistake. Best buy please for the love god hire people who actually know about technology.
Response from Best Buy
March 22, 2025
Hi there, Caleb, Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand wanting knowledgeable sales associates. If you require additional support here, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #64955338” when reaching out on social media, and be sure to include your full name, phone number, and email address. Regards, ^Ravi
Josh E
March 19, 2025
2 out of 5
I literally gave them my motherboard specs to verify the compatibility of a CPU in the store and they still gave me the wrong one. I had to order it from Amazon because they couldn't get it anywhere in their stores after returning the wrong one back to them. This computer is only a few years old at best.
Response from Best Buy
March 19, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know I will be able to get proper assistance in my purchasing when I don't know much about the product I am buying. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64947097". Full Name E-mail Address Phone Number Regards, ^Josh Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/bestbuy)

About Best Buy Waco

At Best Buy Waco, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Waco team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 4627 S Jack Kultgen Expy in Waco, TX, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Waco? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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