How do I check product availability at the Waco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2675 reviews)
Valerie S
July 29, 2025
5 out of 5
My daughter and I went to get apple headphones and a laptop and the wonderful people there helped us out so much! We had no clue what we were doing and they helped us die the better of an hour.
Matt254 N
July 27, 2025
2 out of 5
Just buy it online. They probably won't have it and won't sell floor models.
Alicia J
July 24, 2025
2 out of 5
Do not buy the Zagg screen protector they sell for 49 and tell you it’s lifetime warranty and they tell you will replace it there but when you go back they say it’s only on cell phones and not the tablets , when they had replaced it once before
Response from Best Buy
July 24, 2025
Hello Alicia,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. This is not the kind of customer service we strive to provide. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (https://bby.me/8u3kmt), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 19909" and share your full name, email, and phone number.
Thanks,
^ Vanessa
Mike M
July 23, 2025
5 out of 5
The customer service here is always great. Glad to have a local best buy!