Jillian and team where great with a exchange. Some of the best customer service I've had!
Let's just say this place has a variety of different choices from Refrigerators to Tv's. Unfortunately I believe the prices are still a little to steep. Some of the items have dents and should be priced more reasonably.
Melanie P
January 13, 2026
Please watch the outlet prices I asked them if the price listed was the price for the product and they told me it was. I scanned the QR codes to read reviews and noticed prices for the outlet vs the same product in the Best Buy store (since it’s right next door) had so many appliances listed in the outlet for more than the non outlet store did. Like $50-$100 more. They are trying to scam people.
Response from Best Buy Outlet
January 14, 2026
Hi there. We would like the chance to learn more about your experience and help answer any questions you may have. Please feel free to reach out to us on Facebook (https://bby.me/mdgq3w), Twitter/X (https://bby.me/9q00m1), or Instagram (https://bby.me/kfoe9d). When reaching out via social media, be sure to state it is in response to Google Review number 104452. Thanks.