Best Buy Burbank Outlet

Bought an item online , I received my item in a timely manner, the team member was friendly and courteous.

No era outlet pero bueh! Visitamos la tienda y todo servicio como siempre muy atento.. gracias

Reschedule without notice to me, and now they take away my old washer, i have no washer to use. 10 more day watting agen to fix.. This is a bad service i ever had in my life😡😡😡

I purchased a washer from Best Buy on Sunday, August 30, 2026, and was told it would be delivered today, September 4, 2026. I planned my time around that delivery date. When I checked my order this morning to see what time my delivery would arrive, I was shocked to see that I was being asked to reschedule. No one contacted me beforehand to explain that there was an issue. I called Best Buy and was told that the washer did not make it to the delivery location on time. I understand that things happen, but I do NOT understand how an order placed on Sunday could not make it to the location by Friday, especially when Best Buy gave me the delivery date. At that point, I canceled my order. I will take my business somewhere else where I feel my time and money are valued. Very disappointed with this experience. If you cannot fulfill the delivery date you provide a customer, the least you can do is communicate with them BEFORE they have to find out for themselves. Update. I canceled the order for the dryer as well. Ordered a set from home depot.