Best Buy Burbank Outlet

Went in to buy 2 tvs. There were 3 sales people. Young lady introduced herself and mentioned that she or one of the other two sales people are available to help. When I was ready she was unfortunately busy with someone else. The two others were talking to someone at the register. As I noticed one of the 2 was doing nothing but standing there I got his attention. He seemed hesitant, I informed him of what I was looking for and asked if he can step over and take a look.. again he was hesitant. So I asked if he was busy and he answered no and walked over. He was not focused and even apologized for being "checked out." I disregarded it and asked him to look up the tvs I wanted. He said they were in stock and I was ready to purchase but then he decided he wanted to upsell. He says, why a Samsung?? I can find you a great deal on a Sony for around the same price if you have the time. I say, okay I'm willing to hear what you got to say. He says, give me 2 seconds and I'll be back. Then he left. 3 min later he's talking and laughing with a coworker. 3 min after that he's at the register talking to someone else. So I walked out. and left. Without my memorial day sale tvs at 7pm on the last day of the sale. I don't have time to be playing around.

N/C

Jillian and team where great with a exchange. Some of the best customer service I've had!

Let's just say this place has a variety of different choices from Refrigerators to Tv's. Unfortunately I believe the prices are still a little to steep. Some of the items have dents and should be priced more reasonably.