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Frequently Asked Questions About Best Buy Tyler

How do I check product availability at the Tyler Best Buy?
How do I check my order status?
My local Tyler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tyler stores’ holiday hours?

Recent Reviews

4.0
(3377 reviews)
Leia A
October 14, 2025
1 out of 5
Went in to buy a $2k iPhone, which they had in stock, and literally no one would or could sell it to me. Couldn’t have been more disappointed and felt more disrespected in my entire life. The one and only employee that was on staff in the AT&T department looked at me, and asked off and never returned to the counter. No manager ever came to help. I waited for an hour. No help, left with no phone. Now I’m on vacation with an old phone in another country having to sit in my hotel room waiting for it to charge rather than enjoying myself. So, don’t recommend this store if you have AT&T. Dallas had none in stock anywhere. Greece has none. I’m just can’t say enough about the sheer rudeness and lack of willingness to even try to help a customer wanting to pay $2K for a product in stock and leaving with nothing. I don’t get it.
Response from Best Buy
October 14, 2025
Hello, Leia, Thank you for your review. We can certainly understand your frustrating at not getting the help you were needing. If you'd like assistance or want to formally document your experience, please send a private message on social media. Kindly include Google Review 55607 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Jerica D
October 09, 2025
1 out of 5
You can’t check out! I was in line with 4 people and 1 girl at checkout, saw 3 people standing by the front door greeting people entering the store??? I left my goods at the checkout line because I just couldn’t wait any longer especially seeing 3 workers doing nothing. Ridiculous and mismanaged
Ying Y
October 07, 2025
5 out of 5
Very helpful
Tom P
October 04, 2025
5 out of 5
Just had my refrigerator delivered. Best experience ever! They were so nice and on time. 5 stars is not enough!

About Best Buy Tyler

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