The phone number you call says that they can't hear you, then they finally, after 3x give you the option to press a number, then ask how they can help you. Their system isn't working properly. So, I hung up. I never got to speak to anyone.
Response from Best Buy
July 18, 2025
Hello, Cindy,
Thank you for sharing your concern with getting support over the phone. I can understand that having concerns with getting help can be difficult. Please reach out to us for further support on any of our Social Media Profiles below with Review 17256.
Facebook (https://bby.me/2rx5xk), Twitter/X (https://bby.me/7z1y5h), or Instagram (https://bby.me/ciovzm)
Thanks,
^ Tommy
Really good ppl working here. Willing to help.
They dont want to help you nor do they have the know how. The guys in the pc department are all kids and if you see someone who knows what they are talking about they treat you like they dont have ti.e to help while those same people cant seem to even fix simple ram or power supply issues not to mention data restore or recovery you can forget about it. Car audio wait list is a 3 month wait and they cant keep a guy back there one of them shot his wife a few years back and they said she had it comming when i asked. They have no customer service and could care less about their jobs.
Great service! We got our washer and dryer in just a few days!