Carol P
September 15, 2025
My purchase was a small one, but the associates treated me like I was spending a lot.
Zachary M
September 12, 2025
Worst customer service I’ve ever experienced. Cannot speak to a real person on phone. Representative of why the business is failing
Response from Best Buy
September 12, 2025
Thank you for sharing your thoughts with us here. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #42564".
Facebook (https://bby.me/3r96z5)
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Instagram (https://bby.me/mqh04t)
Andrew M
September 09, 2025
This has to be the worst place to purchase anything electronic. The staff is extremely rude and to busy on their phones to even help. Once you get some one to help they are even worse, when the employee noticed I was getting upset about being lied to, he started laughing. So I asked for a manager and his response was "well it's funny" and then proceeded to let me know he will do nothing about it. Worst customer experience I have had. I recommend finding things you may need online or at any other store than here.
We bought a new TV and the help was fantastic. The customer service we recieved was very knowledgeable of the products, answered all my questions, waited patiently as we looked at various TV's, then made our purchase. They even helped us load it up. It was a nice no pressure experience.