header_logo
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Fort Smith

How do I check product availability at the Fort Smith Best Buy?
How do I check my order status?
My local Fort Smith Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fort Smith stores’ holiday hours?

Recent Reviews

4.0
(2264 reviews)
Carol P
September 15, 2025
5 out of 5
My purchase was a small one, but the associates treated me like I was spending a lot.
Zachary M
September 12, 2025
1 out of 5
Worst customer service I’ve ever experienced. Cannot speak to a real person on phone. Representative of why the business is failing
Response from Best Buy
September 12, 2025
Thank you for sharing your thoughts with us here. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #42564". Facebook (https://bby.me/3r96z5) Twitter/X (https://bby.me/7lax6x) Instagram (https://bby.me/mqh04t)
Andrew M
September 09, 2025
1 out of 5
This has to be the worst place to purchase anything electronic. The staff is extremely rude and to busy on their phones to even help. Once you get some one to help they are even worse, when the employee noticed I was getting upset about being lied to, he started laughing. So I asked for a manager and his response was "well it's funny" and then proceeded to let me know he will do nothing about it. Worst customer experience I have had. I recommend finding things you may need online or at any other store than here.
Paul W
September 08, 2025
5 out of 5
We bought a new TV and the help was fantastic. The customer service we recieved was very knowledgeable of the products, answered all my questions, waited patiently as we looked at various TV's, then made our purchase. They even helped us load it up. It was a nice no pressure experience.

About Best Buy Fort Smith

bestbuy.com