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Best Buy Thunderbird Rd.
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Thunderbird Rd.
How do I check product availability at the Thunderbird Rd. Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thunderbird Rd. Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thunderbird Rd. stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thunderbird Rd. Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5155 reviews)
Jeff P
November 22, 2024
3 out of 5
No employees approached to assist finding an item. Spent more time finding an employee to assist than I did selecting and purchasing the item.
Response from Best Buy
November 22, 2024
Hello, Jeff,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support when shopping at your local Best Buy.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64460819” when reaching out on social media.
Regards,
^Ravi
R G
November 21, 2024
5 out of 5
They have a lot of new stuff, especially tv's.
Cody C
November 19, 2024
5 out of 5
This is one of the BEST Bestbuys ever. So clean. Wvery product is always available. Just got my new gaming headset, Razer bran, and got a new gaming mouse, Razer brand. Using them for the past 2 weeks with not a single issue. Gotta love it... ❤️
Mike J
November 18, 2024
1 out of 5
I was held hostage for over 30 minutes trying to deliver a TV for a 3rd party. They were treating me like a thief because their system was broken. When my technical support tried to call them, no one answered.
If that's how you treat people, I certainly won't buy a product from Best Buy ever again. There's enough competition out there, to never have to shop here.
Their poor treatment and harrassment of me caused me to make less than minimum wage, which is illegal. No real apology, no compensation, just treating a human like a criminal without just cause.
Response from Best Buy
November 18, 2024
Hello,
Thanks for reaching out. I understand having unexpected delays in being able to deliver the TV, wouldn't have been welcome. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about the delivery. Please also refer to your "Google review case 64439708" in your message.
Sincerely,
^Melissa