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Best Buy Southridge
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Frequently Asked Questions About Best Buy Southridge
How do I check product availability at the Southridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4983 reviews)
Leif H
August 16, 2025
1 out of 5
Terrible experience at this store, from an extremely rude employee, Meshach. The employee couldn't process my online order, so he took my phone and cancelled my order against my will, even though I asked him not to and expressed concerns I would lose my item.
Well it didn't release the item, and now everyone is saying the item isn't mine. Everything about the interaction was shady, and he wouldn't let me speak to a manager. Eventually a manager came and told me the employee was wrong about what he told me.
This employee was very brazen how he DID NOT want to help me, and was even rude to my mother who was also in the store. I regret the day I sent my order to this store, and I am out the order and the item, which is really difficult to find.
I haven't had a retail experience this bad in years.
Daniel S
August 15, 2025
4 out of 5
Sempre com opções atualizadas e até mais baratas
Benjamin S
August 12, 2025
1 out of 5
Rude staff. Not returning
Response from Best Buy
August 13, 2025
Hello, Benjamin,
Thank you for sharing your concerns with your treatment by the staff. I can certainly understand that not getting treated well can be difficult. I would be glad to look into your experience if you could reach out to us on any of our Social Media Profiles for support with Review 28418.
Facebook (https://bby.me/glxqm1), Twitter/X (https://bby.me/d2x3er), Instagram (https://bby.me/4dllw4)
Sincerely,
^ Tommy
Zielinski H
August 08, 2025
1 out of 5
This is not bashing southridge best buy just in general. I have ordered 2 times online with best buy. Both times my package has not been delivered on the date specified. Both times I have had to call to find out why and both times they never assigned a carrier to my package. Now I'm sitting here with a few hundred out the window again hoping best buy gets their shit together to send me my order yet again. I can say firmly after this I will not be ordering from best buy again. I'm tired of the constant customer service calls and the we will get there when we get there attitude. Wanna buy something Amazon will deliver it on the date no issue.
Response from Best Buy
August 08, 2025
Hello, thank you for taking the time to leave a review here on Google. I also like to know that my orders are going to arrive by the Get It By Date on the order itself. Can you please reach out to us on Facebook (https://bby.me/f2xsfd), Twitter/X (https://bby.me/q81snh), or Instagram (https://bby.me/xtgwvh) with more information about your experience? Please begin your message with "This is regarding my Google Review #26327".
Regards,
^ Josh