Elias G
September 30, 2025
All ready to help and love the improvements they have done to the stores
The workers don't know how to talk with people
Anthony
September 24, 2025
I was looking for a Yubikey, a rather obscure item. Sebastian not only verified it was in stock, but also helped me track it down. He first checked the usual spot, looked up the information he had on hand, and even asked his team. When those options didn’t pan out, he assured me he would find it for me, and sure enough, a few minutes later he came back from the stockroom with the item! Excellent service!! Thanks Sebastian
Response from Best Buy
September 25, 2025
Hi, Anthony,
Thanks for taking the time to share your reviews with us. We are delighted to hear about the top-tier service that was provided to you by Sebastian. However, we would like to follow up with and discuss your experience with trying to call in.
Please connect with us through private message on Facebook (https://bby.me/1k0c7o), Twitter/X (https://bby.me/vnen7w), or Instagram (https://bby.me/6euv05). Please mention "Google review 47304" in your message when reaching out. Thank you!
Denny J
September 18, 2025
All these employees standing around chatting. Yet no one to assist with this queue. Why I’m not a fan of big stores.
Response from Best Buy
September 18, 2025
Hello,
Having issues getting assistance in the store is frustrating. We would like to hear more about this recent visit. Please send us a message on the links below. When reaching out provide review # 44896.
Facebook (https://bby.me/o9qbte)
Twitter/X (https://bby.me/9nbhi2)
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