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Frequently Asked Questions About Best Buy Terre Haute

How do I check product availability at the Terre Haute Best Buy?
How do I check my order status?
My local Terre Haute Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Terre Haute stores’ holiday hours?

Recent Reviews

4.1
(1883 reviews)
Richard R
July 22, 2025
5 out of 5
Clean and friendly !
Crystal S
July 18, 2025
1 out of 5
Nothing but problems every time I have done business there. There is no way to contact the store directly whether it’s regarding a repair, refund or issue. Help is hard to get in the store and stock always low. It took weeks to find out a repair of my new item I got from them was not fixable and they didn’t have a replacement in stock and only would give me store credit as a refund! Complete joke! Also refused to give my elderly mother a refund when they charged her $40 to repair her cell phone but could not repair it even after customer service said a refund was in order! Shop there at your own risk!
Response from Best Buy
July 19, 2025
Hi, Crystal, Telephone communication can be frustrating when you are unable to get through regarding a repair or concern that can only be handled on store level. So, I can understand the need to reach out and share your experience. Thank you for bringing your concerns to our attention. Please know that this is not how we would want you to feel when needing help. Please reach out to our support team using one of the links below. When doing so, provide your full name, phone number, email address, and the service order number for your repair. Also mention that you are responding to "Google Review 17504". Facebook (https://bby.me/rqenz8), Twitter/X (https://bby.me/3wbsnr), or Instagram (https://bby.me/vb1znl) Sincerely, ^Tina
Susan S
July 12, 2025
3 out of 5
Too many employees on the floor who walk to get by without acknowledging you or asking if you need assistance. Used to be a good customer service company.
Response from Best Buy
July 15, 2025
Susan, Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook ( https://bby.me/bcyio5), Twitter/X ( https://bby.me/85fqcv), or Instagram ( https://bby.me/21rb5f) accounts with your full name, phone number, email address, and the location in which your visit took place. Please reference Google Review 14951. Regards, ^ Kristy
Gabriel M
July 04, 2025
5 out of 5
Buen precio y excelente atención

About Best Buy Terre Haute

bestbuy.com