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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2341 reviews)
Nathan M
May 10, 2026
1 out of 5
Went in and bought a 200$ drone. Lots of people were working which is nice. But they all seem to be more into talking with each other. Some one did come up to me which was good. I asked about different drones the person didn't know much about them. But looked online. They asked if I wanted a credit card or a warranty. Didn't offer up any other help. Lol. Then walked away. Cashier was wearing airpods I said hi. She didn't respond. And then seemed annoyed i was checking out. Rather a self checkout then a rude cashier. I said bye and thanks and responded yup. Lol. Customer service fails. I get it they make minimum wage probably. But can offer up atleast being friendly. I've also bought a 2500$ TV from them. Probably not going back anymore.
MaryLouise S
May 02, 2026
2 out of 5
I was very disappointed the advertisement was wrong I went there for a specific router they did not have it .
Response from Best Buy
May 02, 2026
Hi, MaryLouise,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience finding the router model you were after. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #148102" for reference. You can find us here:
Twitter(X):
https://bby.me/cPN4x5
Facebook:
https://bby.me/z0yEio
Instagram:
https://bby.me/xsp6Wh
Dalibor B
May 02, 2026
1 out of 5
Best Buy canceled my delivery without any explanation, and the only reason it even got rescheduled was because I called them myself to figure out what was going on. Their system now shows that a new delivery date still needs to be scheduled, yet at the same time I’m getting messages saying the delivery is happening today. Completely unprofessional and disorganized. No one can explain how any of this happened or why their system is giving conflicting information. If this is how they handle deliveries, it’s no wonder customers lose trust. Total waste of time.
Response from Best Buy
May 02, 2026
Hello!
Thank you for your review. We appreciate you sharing your experience, although we certainly wish it had been more in line with the level of service we aim to provide.
So that we can look into your concerns further, or to formally document the details you've share, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 148030 in your details.
Susan P
April 22, 2026
5 out of 5
Jennifer G was very knowledgeable with helping me select a new PC.