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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2198 reviews)
Manideep d
March 24, 2025
1 out of 5
Terrible Pickup Experience – Avoid This Location!
I had a horrible experience at Best Buy in Millbury. I placed an order for pickup within an hour, but when I arrived, there was absolutely no response from the staff. I waited for three hours, yet no one helped me or provided any updates. The employees seemed completely disorganized and uninterested in assisting customers.
If they can’t fulfill orders on time, they shouldn’t offer a “pickup in an hour” option. This was a complete waste of my time, and I won’t be returning to this location. Extremely disappointed!
Response from Best Buy
March 25, 2025
Hello, Manideep,
It can be frustrating when an order isn't ready in the time expected, so I can understand your frustration. Typically orders are received and readied for pickup within one hour, however there may be other issues that can cause a delay. We do urge all customers to wait for the Order Ready email to come through before heading to the store. If you'd like us to take a look at your order and provide additional information, we'd be happy to. Please send a private message on social media along with your name, phone number, and email. Please include Google Review 64965174 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Barbara-Jean B
March 23, 2025
5 out of 5
I placed an order online for a mini fridge, it arrived in 2 days, brought inside and the delivery person took the empty box with styrofoam away, They were very polite, I’d order again online .
Beef S
March 22, 2025
1 out of 5
Don’t bother trying to get someone on the phone that is physically at the store, to tell you the inventory of certain products.
Response from Best Buy
March 23, 2025
Hello,
Thanks for sharing your feedback. I understand not being able to reach the local store to find out the current inventory on items, isn't ideal.
Generally speaking, we would need to recommend to get current inventory from our website, BestBuy.com. Even if a store or phone agent were to provide something in a call, the only way to guarantee an item will be available when you arrive at the store, is to place a store pickup order (https://www.bestbuy.com/site/help-topics/store-pickup/pcmcat204400050014.c?id=pcmcat204400050014).
That said, I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on what you were trying to find. Please also include a reference to your "Google review 64958148" in your message.
Sincerely,
^Melissa
Ladly S
February 25, 2025
5 out of 5
Nice place to buy electronics…