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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2267 reviews)
Geronimo C
October 05, 2025
5 out of 5
Todo bien gracias por todo
Kim F
October 03, 2025
1 out of 5
I recently purchased an iPad from this location. Without my informed consent Micheal signed me up for the Best Buy plus membership that has a $50 yearly fee. He misled me saying the $50 that’d be paid at the point of purchase was for “insurance”. However the $50 I paid thinking it was “insurance”, was actually for the plus membership, which DOES NOT include insurance. VERY manipulative and predatory behavior. I would be very wary of any transactions you do at this location. ESPECIALLY THE ELDERLY.
Response from Best Buy
October 03, 2025
Hello, Kim,
Thanks for your review. We appreciate the time you took to provide us this feedback. We want all of our customers to be able to buy with confidence. Our My Best Buy Plus membership is not the membership we have for the protection and should never be sold as such. We'd like to hear more about this and make sure that this employee gets coached and that you are taken care of with a refund of the membership.
Please send a private message on social media to connect with a Resolution Specialist that will be able to assist. Please include Google Review 51374 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Mr N
September 29, 2025
1 out of 5
Straight up lied to me about product availability over the phone to get me into the store. The call lasted 10 minutes while the person who answered droned on about buying a membership for some sort of commission I'm assuming, guaranteed me the product I was looking for was in stock and in THIS store, just for me to drive all the way here and tell me they don't have it?!?! (And for clarity it's not just that it sold out, but that they never had it to begin with 😂.) What an abhorrent waste of my time.
Response from Best Buy
September 30, 2025
Hi, Mr. Niker,
Thank you for your review. We are not able to give stock amounts over the phone in case the item sells before you get there, which always leads to disappointment. If you'd like to learn how to check stock amounts before you head into the store, please send us a private message on social media. Please include Review 49909 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Maddie B
September 07, 2025
5 out of 5
I recently went to Best Buy with my mother and had a great experience. She knows nothing about technology or what she needed. A kind employee named Mo had a great conversation with her, helped her solve her issue within her budget, and made her laugh. I recommend this Best Buy and Mo.