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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2286 reviews)
Christopher M
December 15, 2025
4 out of 5
Most electronic purchases nowadays are done online, so these type of stores have to act as show rooms and customer services for purchases done online as well as sales. I personally went in for a return and possible purchase. These situations take up a lot time for the very limited staff. They do their best with the manpower they have, and maintain patience during. Customers should remember that when getting frustrated. I did for a moment myself but recognized it and made sure to thank them sincerely. They were courteous, respectful, patient, and I had very positive experience during the Christmas shopping season. Thanks guys at the Millbury MA store!
Tom C
December 04, 2025
3 out of 5
Five stars for Kenn, Robert is a slug thanks to Jennifer for helping my wife for returning a stolen package which we retrieved on our oun. Managers like Robert who don't care or to help seniors should be fired or at least drug tested.!! It doesn't make sense...
Tom C
December 03, 2025
3 out of 5
Thanks to Kenn for helping us try to find our computer today because... Fedex said it was delivered, it was not. No signature and picture of package left is not our house! We used Best Buy credit card for free delivery, I'd rather pay UPS, FedEx stinks
Response from Best Buy
December 03, 2025
Hi, Tom,
Thank you for taking the time to leave feedback for us regarding your recent delivery issue. I can understand expecting your package in a timely and secure manner.
If you require additional support here, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/dg1cdm), X (https://bby.me/1tz92t), or Instagram (https://bby.me/rzudnu).
Be sure to mention “Google review #80964” in your social media message.
jenesis l
December 02, 2025
5 out of 5
Had a great experience with Elias A. ! He was very helpful with my purchase, explained everything clearly & made the process quick & easy. He was knowledgeable, friendly, & provided excellent customer service! He’s a great asset to your company!