Turned my computer in for a simple screen replacement. The service department misplaced my laptop and are unable to return the laptop. Do not trust this company for services, especially if it needs to be sent to the service center. $2,000 device, misplaced. It’s been gone for a month now.
Elizebette K
August 25, 2025
We were assisted by Kamron. He was able to answer all our questions and addressed all our concerns. It was a good experience and I will recommend Best Buy in Alexandria, LA.
I look around the store for a while and then an associate came i told him what i wanted and he order it and made sure I had everything I needed before I left. associates are very knowledgeable about everything in the store and very helpful. Great experience.
Best price and availability of what I wanted.